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SalaryThe Enterprise Services CRM team is responsible for the Development and Administration of Salesforce applications for various departments and colleges across Michigan State University. This position is responsible for Supporting and Collaborating with the One-Stop Salesforce implementation team, assisting with licensing, standards, and integrations. As well as ongoing Administrative and Development maintenance of the Salesforce One-Stop Student Portal. This position will also work with the One-Stop implementation team and will need to be able to interpret requirements and design solutions and testing criteria from those requirements in Salesforce.
Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.
Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.
Unit Specific Education/Experience/Skills
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; three to five years of related and progressively more responsible or expansive work experience supporting Salesforce; or an equivalent combination of education and experience.
Desired Qualifications
- Experience working with Salesforce Apex classes and Triggers, lightning components, and Flows.
- Solid understanding and knowledge with SOAP or REST web-based communication and testing.
- Understanding of system architecture and integration with multi-cloud/ 3rd party apps and services ( API Integration, Application Design, Connected APPs, OAuth2.0 configuration knowledge, LWC, SSO ).
- Should have experience understanding user requirements and translating them into functional Salesforce components and code.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Work Hours
STANDARD 8-5
Website
https://tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
