Company

1872 ConsultingSee more

addressAddressChicago, IL
type Form of workFull-Time
CategoryInformation Technology

Job description

Looking to hire a Salesforce Development Engineer to work as part of our Performance Services practice on Salesforce.com development, support and enhancements. This person will need to demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted design patterns and practices. Candidates will be working collaboratively with client and project teams as well as working from proposal development to deployment and support. An on-call rotation is associated with this position.
Areas of responsibility:
Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
Perform configuration and customization of the Salesforce.com platform.
Participate in efforts to develop and execute testing, training and documentation
Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance.
Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.
Qualifications:
Bachelor's degree required - Computer Science, MIS or equivalent
Excellent organizational, verbal and written communication skills
Experience working on Salesforce platforms or other CRM software packages (Microsoft CRM, InterAction, SalesLogix, Oracle On-Demand, SAP etc.) preferred
Direct experience working on CRM projects for middle market and enterprise size companies
Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
Experience and expertise in core web technologies including:
Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing)
Software engineering skills with Java SE & EE (Java, JSF, SQL) preferred
Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools
Experience with Agile development methodologies such as XP/SCRUM
Experience with web services (REST & SOAP, JSON & XML, etc.)
A desire to work with the latest tools, technologies, and methodologies (Force.com Platform, Eclipse, Talend Open Studio, Oracle, MySQL, Visual Studio 2012, object relational (O/R) mapping (NHibernate), NUnit)
A desire to work within a fast-paced, collaborative, and team-based support environment
Interested in developing their professional network through participation in technology user groups, networking events, and technology organizations.
Force.com Certified Developer Certification desired
ITIL v3 foundations certified preferred
Candidates must be eligible to work in the United States without limitation
Refer code: 8045627. 1872 Consulting - The previous day - 2024-02-01 07:07

1872 Consulting

Chicago, IL
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