Sales & Support Operations Assistant

Company Description

Looking for a new, exciting opportunity with a growing company?

We are a highly experienced group of technology experts that have been providing IT solutions and support to small and medium-sized businesses in the Portland Metro and surrounding areas for over 15 years. As a growing company we are currently seeking a Sales and Support Operations Assistant.

This position requires dedication, persistence, problem solving, follow-up, effective utilization of resources and unbeatable, personalized customer service. 

Position Details:

• Chief of Staff to organizational leadership
• Answering and directing incoming calls
• Handling administrative requests and queries
• Planning, setting and attending key company meetings while taking detailed meeting minutes
• Shipping and receiving of equipment and supplies as needed
• Follow up on service requests and sales quotes

Requirements

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative assistant or Secretary is a plus

Experience with CRM is a plus