Sales Representative (Inside Parts)

We are seeking a Sales Representative (Inside Parts) to join our team! You will resolve customer questions and offer solutions to drive company revenue at our call center/plant located in Wallingford, Connecticut.  We specialize in refurbished motors and drive units.  Gear boxes experience in the area would be an advantage.

Responsibilities:

• Process daily customer orders, phone, fax and email
• Responsible for looking up parts by model and serial number to support phone sales to fulfill customers forklift needs. 
• Locate and quote parts needed for our customers with margin for resale inside business plan. 
• Present and sell company products and services to new and existing customers.
• Prospect and contact potential customers (long-term) 
• Reach business sales targets and deadlines based on department.
• Resolve customer inquiries.

​Qualifications:

• Must have experience in all aspects - IC, Diesels, Propane, and Electric Forklifts
• Previous experience in sales, customer service, or other related fields
• Familiarity with CRM platforms (MS Dynamics/Great Plains)
• Microsoft Systems, Outlook, Word, Excel, a plus  
• Ability to communicate both verbal and written.
• Ability to build rapport relationship with customers. 
• Strong negotiation skills
• Deadline driven, organized and detail oriented.
• High School Diploma required. 

Employment:

• Salary is based on experience.
• Company may have pre-employment screening, i.e. drug screen and background screening. 
• Position is required to be in office 5 days a week Monday through Friday - 40 hours week, overtime may be approved based on business needs. 
• Eligible of medical benefits and time off after 60-90 days of employment.