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Form of workJob Title: Sales Representative – Entry Level.
Department: Sales.
Reports to: VP of Sales.
Education and/or Certification Requirements: High School Diploma or equivalent Required.
Experience Required: At least one year of employment experience.
Salary Range: $55,000 – $70,000
FLSA Status: Exempt
EEO Job Classification: (4) Sales Workers
Supervisory/Training Responsibilities: This role does not supervise others.
Schedule: 7:30AM – 4:30PM
Job Location: Connecticut
Job Overview
This role actively seeks out and engages customer prospects. It provides complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Responsibilities and Duties Required:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. This description is only intended as a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The Employer retains the right to change or assign other duties to this position.
- Conduct outbound calls to prospective customers to generate leads and new business opportunities.
- Receive inbound calls and responding to customer inquiries about products, pricing, and delivery schedules.
- Develop and maintain relationships with existing customers to ensure repeat business and identify upsell opportunities.
- Create and send quotes, proposals, and sales orders to customers.
- Coordinate with the warehouse and logistics team to ensure timely delivery of products to customers.
- Collaborate with outside Sales Representatives to provide support and ensure customer satisfaction.
- Keep up to date with the latest industry trends, product knowledge, best practices, promotional trends, and pricing to maintain a competitive edge.
- Attend trade shows, conferences, and training sessions to continue learning about the industry and expand their network.
- Present, promote and sell products/services using solid arguments to existing and prospective customers.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales efforts with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Continuously improve through feedback.
- Schedule take-offs with estimators for projects send in by customers.
- Enter orders for sales personnel.
- Work with dispatch on delivery coordination.
- Track down material costs, availability, alternates, freight, or any other information needed by sales personnel or customers.
- Communicate and develop relationships with Vendor personnel.
- Work with Central Purchasing on quotes and orders.
- Always on the lookout for new products.
- Price job bids and quotes.
- Develop an understanding of our competition and their alliances with vendors.
- Coordinate submittal packages creation and review each of the submittal packages for accuracy, logic, etc.
- Coordinate dissemination of returned submittals and responding to any action items.
- Coordinate the storage of all inbound and outbound submittal data.
- Ensure that the submittal file is up to date, logical and orderly.
- Print and sort Project plans and Specs.
- Index and store electronic and hard copies of project documents.
- Communicate with Vendors to request quotes, product info and submittal data.
- Communicate with inside and outside salespeople, product managers and purchasing staff.
- Work within the ISQFT Construction News and Virtual Plan Room daily
- Perform detailed material estimates on various commercial, road/bridge (CDPT) and municipal projects at the direction of supervisor.
- Prepare materials lists from project plans and specs, perform material take-offs, process and send vendor quotes.
- Work closely with our salespeople and purchasing staff to ensure that we have the right product mix to meet our customer expectations and maximize sales and profitability.
- Communicate daily with Engineers, architects, and contractors.
- Gather and organize project submittal data.
- Provide assistance to the Products area for support as well as inside sales incoming call support as needed.
- Monitor, maintain, develop, and operate internal systems and software as needed.
- Responsible for keeping costs down, while maintaining the quality of the service.
- Develop an extensive knowledge and insights into projects.
- Evaluate internal processes to assure best practices are being utilized and provide suggestions as requested to improve these.
- Develop effective automated and non-automated systems.
- Collaborates with members of the team and others as needed.
- Use approved software and company processes and procedures to perform work.
Qualifications and Skills Required:
- Proven work experience as a Sales Representative preferred.
- Excellent knowledge of MS Office, including Word, Excel and Powerpoint.
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.
- Database experience preferred.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, communication, and negotiation skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs,
- Relationship management skills and openness to feedback.
Job, Working Conditions and Physical Requirements
The physical demands and work characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to complete all physical requirements of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Any particular physical requirements or environmental considerations that are unique to this position should be spelled out. Long hours of repetitive tasks should also be mentioned here. You will want to be clear on these points in the job description.
- While performing the duties of this job, the employee is frequently required to remain in a stationary position at a desk working on a computer, and constantly position self to perform required tasks
- Must be able to lift, move, transport and load items across the building up to 20 pounds at times.
- Constantly operates machinery required for this job, such as computers and office equipment.
- Prepares and Inspects items as needed for this role.
- This role requires the employee to operate, activate, detect and position their body to perform the tasks required.
- Must have the ability to communicate information and ideas so others will understand.
- Must be able to exchange accurate information.
- Requires coordination necessary to operate computers and various pieces of office equipment.
- Must be able to perform complex tasks requiring independent knowledge and its application to non-routine situations.
- The noise level in the work environment is usually quiet to moderate.
- May be exposed to dust, fluctuation in inside temperatures and electro-magnetic radiation as in a computer screen.
- Working in close proximity to others in an office environment.
- Occasional work outside normal business hours.
- Must be able to perform assigned tasks
- May be assigned other tasks
Visual Acuity:
- Visual acuity of 20/20 or corrected.
- Close vision, color vision, peripheral vision, and the ability to adjust focus.
- Ability to read computer screen and documents.
Hearing Ability:
- Normal hearing or corrected to normal.
- Ability to monitor machine sounds to identify and diagnose changes to take appropriate action.
