Sales Representative

About PitBullTax Software

PitBullTax provides tax resolution software products to CPAs, Tax Attorneys, Enrolled Agents, and other tax professionals who assist taxpayers in settling their IRS debts. PitBullTax is a dynamic and innovative software company dedicated to providing exceptional products/services and unparalleled customer satisfaction. We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Service and Sales Representative.

Benefits

•   401(k)
•   401(k) matching
•   Monthly commission
•   Residual income 
•   Warm leads 
•   HRA (Health Reimbursement Arrangement)
•   Paid time off
•   Paid Holidays
•   The company provided lunch once a week.

Schedule

· In office

· Monday-Friday

· 9 am-6 pm

· One-hour lunch

Job Description

1. Customer Service:

· Respond promptly and professionally to customer inquiries, concerns, and issues related to our software products.

· Provide comprehensive product information, troubleshooting guidance, and assistance in a friendly and efficient manner.

· Collaborate with cross-functional teams to resolve complex technical issues and escalate problems as needed.

2. Sales:

· Actively engage with potential customers to understand their needs and promote the benefits of our software solutions.

· Conduct product demonstrations and presentations to showcase software features and functionality.

· Close sales deals through effective communication, negotiation, and relationship-building.

3. Product Knowledge:

· Maintain up-to-date knowledge of our software products and updates.

· Stay informed about industry trends, competitor offerings, and market demands.

· Provide feedback to the product development team based on customer insights and experiences.

4. Documentation:

· Create and maintain accurate records of customer interactions, sales activities, and support tickets.

· Develop and update documentation, including FAQs and user guides, to assist customers in using our software.

5. Cross-Functional Collaboration

· Collaborate with the marketing team to create promotional materials, including case studies, testimonials, and success stories.

· Work closely with the sales and marketing teams to align customer service efforts with overall business objectives.

Qualifications

· 3+ years of experience in customer service and sales roles, preferably in the software industry

· Strong communication skills, both written and verbal.

· Technical proficiency with a solid understanding of software products and related technologies.

· Ability to work independently and as part of a team.

· Excellent problem-solving and decision-making skills.

· Familiarity with CRM software and ticketing systems.

· Proficiency with Microsoft Office Tools.

· Bilingual (Spanish) is a plus.

· Some traveling may be required.

Compensation

· Competitive base salary + commission

· No cap on commissions

· Bonus incentives are given based on production.

· Full benefits

Job Type: Full-Time

Location: 6250 Coral Ridge Dr, Coral Springs, Florida

Starting Salary: $700 per week + Commission

Benefits

· 401(k)

· 401(k) matching

· HRA (Health Reimbursement Arrangement)

· Paid time off

· Paid Holidays

· The company provided lunch once a week.

Schedule

· In office

· Monday-Friday

· 9 am-6 pm

· One-hour lunch

Overview

This position offers an exciting opportunity to contribute to the success of our software products by delivering outstanding customer service and driving sales growth. If you are passionate about technology, enjoy working with customers, and thrive in a dynamic environment, we encourage you to apply for this role. Check out our website to learn more about our company and our product at www.pitbulltax.com.