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Are you motivated by the satisfaction of positively affecting someone’s day?!
At Northern Tool + Equipment we are committed to serving those who do the tough jobs. Our retail sales team is responsible for greeting and assisting customers, maintaining a neat, maintain in stock of merchandise, organized and clean sales floor promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items, and supporting the management team with day-to-day store merchandise and operations directions.
KEY RESPONSIBILITIES:
- to create a one-stop shopping experience with exceptional customer service, ask probing inquiries to better understand the customer's needs
- Greeting customers wherever they are in the store, assisting them with product selection, merchandising aisles and endcaps, and positioning merchandise appropriately
- Offering our Protection Plans on all eligible products and offering our credit card on all customer transactions (Incentive pay for selling protection plans and credit cards)
- Being a team player by assisting with tasks that improve the way your team serves our consumers
What you’ll Bring to the table…
- Prior retail sales, cashier or customer service experience admired, but not required
- Flexible availability and willing to work some weekends and holidays as needed.
- A love of tools & equipment or ability to learn
- Excellent communication skills
- Ability to lift 70 Lbs.
- Service focused mindset
About Us
At Northern Tool + Equipment we’ve created a problem-solver’s paradise. A place where both pros who need the perfect tool to expertly finish the job, and do-it-yourselfers, who are looking for the right tool along with a bit of guidance, feel right at home. Our blueprint for success is Made For This. We’re poised to create a world-class customer experience while we strive to enter new markets and drive growth through exceptional customer insight. The plan is well on its way to resounding success, with over 130 retail stores across 24 states, plus a selection of products from the top national brands, and the addition of global manufacturing operations designed to create our own specialized tools and equipment. We’ve always had a way of either seeing what’s next, or defining it, but we need great people to grow along with us. We're looking for people who have the mindset of putting the customer first; team members who are ready to equip every problem solver who walks through our doors with the right tools and advice to tackle the tough jobs well; and individuals who are ready to help us boldly build what’s next.
Recently recognized by Forbes as a Top Midsize Employer in 2023, we proudly offer:
- A comprehensive benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically.
- Flexible scheduling: Our stores are open 7am–7pm on weekdays and shortened hours on weekends, so you can be home when it counts most.
- 20% discount starting day one!
- Daily Pay: Have the flexibility to be paid daily!
- 401K with Employer Match
- Closed Thanksgiving, Christmas Day, and Easter
