Sales Manager

DESCRIPTION
Job Title: Studio Sales Manager
Reports to: Franchise Owner
COMPANY OVERVIEW:
YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is energizing, empowering, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.
POSITION:
A new YogaSix studio will be opening in Highlands Ranch, Colorado. During the pre-sale period, the Sales Manager will be focused on building brand awareness and membership sales.  When studio opens, he/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors. The ideal candidate must have ability to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.
DUTIES
Sales
Achieve studio profitability and growth targets through strategic, relationship-based selling

• Generate new customer prospects for the studio through referrals, business to business networking, and events
• Lead the sales process achieving high-quality relationship-based sales and role modeling effective selling to staff
• Manage and grow all revenue streams including Memberships, Retail, and Teacher Training

Marketing
Create and execute an ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, loyalty, and retention

• Social media management
• Schedule/participate in Grassroots Marketing partnerships and event development on a weekly basis to drive new guest traffic

Customer Service and Member Experience
Provide the highest quality membership experience leading to high customer satisfaction and loyalty

• Ensure all members have a high-quality experience in studio
• Address and resolve customer service issues
• Design activities to promote member engagement
• Monitor and implement tactics to manage member attrition

Management and Operation
Ensure the day-to-day operations of the studio run smoothly

• Recruit, hire, train, supervise, coach, and mentor studio staff
• Manage studio budget, spending, and reporting
• Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
• Manage studio maintenance issues, inventory, and cleaning
• Participate in studio, regional, and company-wide meetings and trainings as needed
• Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
• Other duties as assigned

QUALIFICATIONS:

• 2+ years of fitness sales or other sales experience
• Proven experience in generating and following up on leads
• Confident in training Wellness Advisors in sales
• Ability to manage and drive all revenue streams: memberships, retail, and teacher training
• Experience supervising people successfully
• Strong customer service skills
• Ability to excel in a fast changing, diverse environment

• Ability to recognize areas of improvement and make changes, using good judgement

• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email; solid grammar and written communication skills
• Ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Highly organized, proficient in data management, strong attention to detail and accuracy
• Trustworthy and able to handle confidential information

• Ability to work harmoniously with co-workers, clients, and the general public
• Ability to always stay calm and act respectfully and professionally, even with customers who may become angry or raise their voices
• Proficient with computers and Studio software

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week, including nights and weekends, especially during peak activity periods
• May be required to sit or stand for up to four hours at a time; may be required to reach with hands and arms; must be able to bend, lift, kneel, and drive a car; may be asked to occasionally lift up to 30 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and the ability to adjust and focus
• Must be able to effectively hear in person and via telephone

COMPENSATION & BENEFITS:

• This position offers a competitive annual salary based on experience & performance
• Commissions paid on sales
• Bonus opportunity, based on performance
• Complimentary Studio Membership while employed.
• Employee Retail Discounts

YogaSix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, YogaSix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Note:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice.
 

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