Job Description
Job Summary:
The Sales Lead Coordinator shall be responsible for the first touch communication with prospects, and existing customers exploring new services. Contact shall be multifaceted and can include phone conversations, web chat, and email. The coordinator will be trained to ask leading questions and to “set the stage” for the outside sales consultants.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems is an EEO employer.
Company Benefits:
We believe in providing a generous, comprehensive benefits package that includes:
- Health, dental, vision, and life insurance
- 401(k) plan with a generous company match
- Paid Time Off (PTO)
- Paid Parental Leave
- Company-paid short-term disability
- Company events (friends and family welcome!)
- Tuition reimbursement
- Employee discount
- Employee assistance program
- Work-life balance
- Continuous professional growth
- A fun, high-energy workplace
Essential Functions and Responsibilities:
- Proficient in processing and completing paperwork. Such as: pricing sheets, proposals, security agreements, sales expense reports, and permit submittals
- Understand the prospects needs and qualify their potential as a prospect
- Set an appointment for the sales person (requires access to calendars)
- Input the prospect into NAV and create a “PRO”
- Email the prospect an introductory message to include benefits of doing business with us, and a picture and blurb about the sales person they will be meeting
- Within 24 hours of the appointment, the coordinator shall call the prospect to see how the appointment went and ask about next steps
- If the appointment was missed, or went poorly the coordinator will have the opportunity to reassign the lead during their follow up call
- Responsible for onsite duties as assigned
- Must be punctual and adhere to attendance standards
- Other duties as assigned by Management or Supervisor
- Adhere to all company policies and procedures
Education/Experience:
- High School Diploma or equivalent, required.
- Previous sales experience, preferred.
Knowledge/Skills/Abilities:
- Proficient in Microsoft Office (Word / Outlook / Excel / Adobe PDF)
- Proficient in NAV
- Excellent written and verbal communication skills
- Ability to use all office equipment
- Ability to multi-task-organizational skills a must
- Ability to learn new duties and adjust to new situations
Licenses/Certifications:
- Clear and valid Driver’s License required
- Must be able to obtain a Permanent Employee Registration Card through the Illinois Department of Financial and Professional Regulation (Illinois employees only)