Our hotels bring people together. We’re searching for a Meeting & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.
Every day is different at IHG, but you’ll mostly be:
● Liaising with clients to build accurate events bookings
● Delivering exceptional service standards in-person, on email or over the phone
● Establishing client requirements to effectively facilitate their needs
● Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
● Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
A little taste of your day-to-day:
Our hotels bring people together. We’re searching for a Meeting & Events Coordinator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.
Every day is different at IHG, but you’ll mostly be:
● Liaising with clients to build accurate events bookings
● Delivering exceptional service standards in-person, on email or over the phone
● Establishing client requirements to effectively facilitate their needs
● Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
● Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
What We need from you:
● Previous groups, meeting and events experience in a hotel or sales role
● Passion for providing excellent client experiences and client engagement
● Confidence in proactively preventing problems and ability to handle service recovery following any complaints
● Love of working in a fast-paced and motivated team with a desire to take the next step in your career
● Excellent attention to detail
● Exceptional administrative and time-management skills
● Willingness to work as part of a team and learn new things
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
The hourly pay range for this role is $19.73 to $24.00. This range is only applicable for jobs to be performed in Torrance, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.
You can apply for this role through the link below (or through internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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