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Form of workJob Description
GENERAL SUMMARY: Engage in Lead-to-Prospect development to include cultivating relationships based on genuine interest and understanding of prospect needs. Apply the CROSS Sales Process and on-time maintenance of lead development logs throughout the entire prospect-to-client journey.
RESPONSIBILITIES:
· External and Internal lead development
o This “hunter” role will find, develop, and qualify new leads for CROSS
o Review “lead retrieval” lists weekly, communicating with former prospects with intention to re-activate their interest in CROSS
o Source and invite to CROSS industry “influencers” to begin a relationship of qualified lead referrals
o Identify and pursue potential clients and develop lasting relationships with them
o Lead the Process Review Meeting present the CROSS process to the client
o Be familiar with past projects and reference the library as necessary to inspire clients
o Engage designer to help maintain interest and inspiration in upcoming process
o Maintain relationships with architecture and design firms, requesting referrals
o Attend trade shows as requested and stay in tune with our vendors for use in suggesting new ideas to clients
· Transform Development Projects into Successful Construction Contracts
o Manage multiple potential clients at a time staying organized and keeping in touch with clients throughout the project
o Attend Initial Consult with the client to understand the complete scope of work
o Discuss possible permitting, historical, and home/property owners' authorities with Estimator prior to Initial Consult to mitigate delays in project permitting approval.
o Assist the Estimator in understanding the scope of work for each project
o Present reviewed and finalized construction contract to clients
o Lead the Investment Review Meeting, walking the client through the cost table and explaining as needed
o Participate in Project Handoff and Pre-Construction Meetings
o Be available as a resource for clients and CROSS staff throughout the project
o Ensure that every Lead has the next activity documented in BT within the next business day
· Company-Wide
o Act and communicate with:
o Curiosity - ask questions and be receptive to answers
o Integrity - be honest, truthful, and accurate
o Respect - show regard and consideration for others
o Accountability - take responsibility and engage
o Humility - avoid vanity, arrogance, and excessive pride
o Exemplify the CROSS Core Values
o Prevent hazardous and unsafe working conditions
Be accepting of continuous changes that will occur as the company grows and develops in the form of project type, project location, and the development of new company systems.
