Sales Associate/Customer Service

Cashier/Customer Service/Food Preparation
- GREAT PAY + BONUS + TIPS!

- WONDERFUL ATMOSPHERE WITH GREAT WORKPLACE CULTURE!

- TONS OF GROWTH POTENTIAL

- QUARTERLY BONUSES BASED ON SALES

Classic Bakery, One of the premier bakery and cafes in the DC area, is looking for a Cashier / Sales Associate / Customer Service representative. Our unique concept features hand crafted pastries, artisan gourmet cookies, an espresso bar that features unique drinks crafted by our expert Barista's in addition to a cafe selection of sandwiches and soups, salads. Classic Bakery is also a large custom cake producer and has been in business since 1991.

Watch Our Company Video: https://www.youtube.com/watch?v=j8GiukGTL-Y&t=1s

Qualified applicants must be motivated, high energy, and posses excellent customer service skills, in addition to a positive work ethic and the ability to work in a coordinated effort as a team in pressure situations. We call this, The Classic Way!

Our Cashier / Customer Service candidate must read below:

We want you if you:

• Possess exceptional customer service skills and maintain composure under pressure - must be willing to go above and beyond for our wonderful customers.
• Have multi-tasking skills and be able to use Microsoft, Google, and Email clients to follow up with customer inquiries and cake orders.

• Have intermediate experience as a Cashier / Sales Associate

• Build rapport with our guests that are normally visiting us on a daily routine.
• Work well in a team format that relies on communication and accountability
• Have excellent work ethic and be punctual
• Always wear a smile and be willing to continuously learn
• Be willing to grow and take on additional responsibilities
• Present yourself in the best way possible at cashier!
• Be passionate advocate of the Classic Bakery brand.

Required and preferred experience:

• Have worked in a sales or customer service position that required dialogue with customers.
• Good physical stamina and energy
• Great communication skills
• Looking for a long term position that will offer growth potential.
• Ability to close deals and make sales goals

Job duties consist of:

• Working front-of-house duties assisting customers with their purchases selling cakes, pastries, cookies, coffee products and retail items
• Be responsible for handling virtual customer inquiries and sales leads as well as provide customers assistance with order changes and information on products.
• Opportunity to beat sales goals and make quarterly bonuses.

• Coordinate with production team to understand production capacity and order volume.

• Assist with keeping storefront in tip-top shape by cleaning, keeping trays full, products organized and well displayed.

• Assist our guests with their special requests, cake orders, order changes, and general questions in-store, via telephone, and email.
• Occasionally may need to use company vehicle to drop off items or pickup products from vendors.

bilingual and multilingual candidates strongly preferred.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you looking for a seasonal/short term (less than 1 year) job?

License/Certification:

• Driver's License (Preferred)

Work Location: In person