Job Description
Dogtopia is the largest and fastest growing provider of dog daycare, overnight and spa services in North America with over 200 locations nationwide. Our training, protocols and facilities have been fine tuned over 20 years to optimize fun and safety.
The Rules by which we, as DOGTOPIANS live by:
- We LOVE life unconditionally like a dog
- We STAY loyal to our pack
- We CHASE the absolute highest standards of safety
- We PLAY to our fullest potential
- We TREAT every day like It’s the Most Exciting Day Ever
If you are looking for a career working with and caring for dogs – keep reading! We are looking for a goal oriented, strategic, influential teammate to lead our sales and marketing efforts at our new two-floor Downtown Cleveland location. There are multiple career paths including general management for high performance in this role as we are growing rapidly.
Responsibilities
- Grow overall sales and delivering exceptional customer satisfaction.
- Develop relationships and build partnerships with veterinarians, apartments, businesses, events, and influencers to generate leads
- Create savvy social media content for our existing & prospective pet parents that showcases the benefits of Dogtopia
- Schedule and conduct meet & greets with prospective pet parents at our wellness centers
- Build deep relationships and understanding the needs of prospective pet parents
- Educate on the benefits of Dogtopia and sign pet parents up for daycare plans
Qualifications:
- Previous success in selling and Account Management
- Energetic and enthusiastic attitude, including the delivery of exceptional service to both our 4-legged and 2-legged clients!
- Comfortable handling dogs of all sizes and breeds
- Ability to work in a fast paced environment
- Embrace and uphold our operational, health, safety, sanitization, and security policies
- Ability to build relationships and work as part of a team
- Must be 18 years or older
- Ability to lift 35 pounds with no restrictions
- Maintain a clean and organized workspace
- Maintain regular and punctual attendance
- Ability to work weekends and some holidays
Perks
- Career advancement opportunities – this is our first of nine locations in the greater Cleveland area
- Opportunity to learn and be a key part of starting and growing a business
- Yes, you can and are encouraged to bring your dog to work every day as this role offers unlimited free daycare and overnight (must pass our standard temperament test)
- This is a salaried role with annual compensation between $35,000 and $50,000 depending on performance against sales and customer satisfaction goals
- Flexible scheduling and time off
- Extensive training on dog health and behavioral science
- Unlimited puppy kisses
We do this by providing safe and fun socialization, exercise, and education to help our special four-legged family members become an outstanding canine citizens at our modern dog wellness centers. We also donate proceeds from our special events (e.g. photoshoots, treat days) to sponsor service dogs for veterans – we’ve already sponsored 118 service dogs to date!!