Sales Associate

Are you friendly and organized! The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

As a Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales. Your ability to effectively communicate with customers, upsell products, and maintain a positive shopping experience will contribute to the success of our store. If you are enthusiastic, customer-oriented, and have a passion for retail sales, we encourage you to apply. Join our team today!

For more information about our science backed workout, please visit www.orangetheoryfitness.com

ESSENTIAL DUTIES & RESPONSIBILITIES:

Establish and maintain an effective referral program

Maintain accurate records using established OTF sales systems

Conduct telephone inquiries/follow up calls/customer care calls

Lead tours with prospects

Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio

Participate in 2 OTF scheduled workouts per week

Maintain an organized and clean work environment

Process accurate credit card transactions

Respond immediately to member requests, inquiries, and concerns

Work closely with Fitness Team to ensure that processes are fulfilled

Sales associates must attend and participate in all relative OTF training programs

JOB QUALIFICATIONS:

Excellent customer service skills

Able to multi-task and excel in a busy environment

Health & Fitness minded people strongly preferred

High school diploma required

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Solid verbal and written communication skills required

Functional computer skills required – Microsoft Office basic programs (Word, Excel), Internet, Basic computer program software use

Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)

Flexible to work day, evening and/or weekend hours as needed

Compensation includes an hourly rate, plus commissions and BONUS! We provide employees with free workouts in our state of the art studio with OTF Certified Coaches. Additionally, we provide training and the opportunity for career growth.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person