Sales Associate

Surefire SmokeShop is in search of a motivated, creative, enthusiastic and passionate individual to join our team of Sales Associates! At Surefire Smokeshop we pride ourselves on obtaining and maintaining the best inventory for all kinds of consumer smoking and vaping needs. To complement this, we are seeking someone who can connect the customer with the right products while emphasizing our brand, expanding our customer base and moving our sure-to-be fire inventory. If this sounds like you, please submit an application!

Sales Associate Roles

• Customer service
• Daily Cleaning/Counting
• Sales and Promotions
• Social Media Content Creation

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customer needs and provide assistance and information on product features
• Welcome customers to the store and answer any questions they may have
• Promote upcoming sales, promotions and events
• Maintain in-stock and presentable conditions in storefront
• Maintain proper stock levels via communication with our ordering managers
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Upsell products
• Opening and closing of the storefront
• Build productive trust relationships with customers
• Suggest ways to improve sales
• Capture photos and create videos for brand marketing/social media campaigns

Requirements

• Basic understanding of sales principles and customer service practices with 1 year of experience
• Common knowledge on smoke shops, smoke products, electronic vapes, glass, etc.
• Common knowledge on Hookah usage, knowledge on Hookah set up is a plus
• Proficiency in English and Spanish
• Basic Cash Handling and Math skills
• Hands-on experience with POS transactions
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner

Experience:

• Retail sales: 1 year (Required)

Please send your resumes to hr@surefireblvd.com.

Follow Us on Instagram to see our shop - @surefiresmokeshop

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person