AddressDescription
Johnson & Johnson is recruiting for a Sales Associate for DePuy Synthes located in Baltimore, MD.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Joint Reconstruction: Founded in 1895, DePuy Orthopaedics was the first commercial orthopaedics company in the U.S. Our long-standing commitment to innovation in patient care has helped us become a global leader in orthopaedic devices and supplies, including hip, knee, extremity, cement and operating room products. Today, the DePuy SynthesJoint Reconstruction portfolio includes more than 200 products.
The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level. Sales Associates also support sales objectives, cover cases, and maintain/handle surgeon and account relationships within a geographic territory – and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.
Key Responsibilities:
• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
• Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet the highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.
Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
Qualifications
Qualifications
Education & Experience:
• Bachelor’s Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
• Minimum of 4 years of professional and/or related experience or
• Recently transitioned from Active Military Duty
Other:
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States
• Ability to travel which may include weekend and/or overnight travel.
• Residence in or ability to relocate to the posted territory.
• Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
