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SalarySince its humble beginnings in a basement shop in 1982, our family-owned and operated jewelry store has evolved into an authority in jewelry in Westmoreland County, PA, and beyond. Over four decades, we have built a reputation for delivering exquisite craftsmanship, unparalleled value, and exceptional service. A significant expansion and renovation in 2019 allowed us to realize our vision for a state-of-the-art jewelry workshop. This enhancement not only elevates our service in jewelry repair and restoration but also shines a spotlight on our custom creations.
Our handpicked collection and custom designs reflect a rigorous standard of quality and beauty that keeps our customers returning for life's most meaningful moments.
Trust and integrity are at the core of our business, ensuring that each customer's experience is as extraordinary as the occasion they are celebrating. Jewelry is not merely an accessory for us; it’s a treasured symbol that marks life's significant milestones.
We also believe in the excitement of discovering Earth's rare gems and make the journey of buying jewelry a truly enjoyable experience. Our store is more than just a business; it's a community hub for jewelry education and a supporter of local growth.
Job Description:
We are looking for a responsible, results-driven, and highly motivated Sales Associate who is ready to take on all sales responsibilities from providing appropriate product solutions for our customers to nurturing them through the purchase flow from start to finish. Our ideal candidate will uphold the ideals and standards of our company and will constantly strive to meet all sales goals and exceed customer expectations.
Responsibilities:
- Welcomes customers by greeting them.
- Advises customers by providing information on products and services.
- Sell merchandise and services to consistently meet or exceed sales expectations.
- Evaluate the condition of customers’ jewelry for cleaning, condition and service.
- Provide outstanding customer service and a high-quality shopping and service experience to grow customer base.
- Documents sale by creating or updating customer profile records.
- Processes payments by totaling purchases; processing checks, cash, credit cards and financing applications.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Contributes to team effort by accomplishing related results as needed.
- Understand and utilize policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriately.
- Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas.
- Perform basic store maintenance, merchandising, and other required activities to keep store clean, safe and inviting.
- Be vigilant and aware of safety and security considerations
Requirements:
- Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability,
- General Math Skills, Verbal Communication, Job Knowledge, Strong communication & organizations skills required.
- Previous experience preferred but not required.
- Gemological Institute of American Training and Jewelers of American Certification preferred by not required
- Committed to continuous education through team meetings, workshops, seminars and conferences
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Health insurance
Shift:
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
