Sales Associate

We are looking for a Retail Sales Associate to provide excellent customer service and meet their sales quotas. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and shoes and recommend options. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

*Must be 18 years or older*

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products
• Cross-sell products
• Ring out purchases at cash register
• Ensure sales floor is fully stocked
• Manage returns of merchandise
• Coordinate with the team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Lift and carry up to 25 lbs or more

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Work well with others in a team
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you 18 years of age or older?

Work Location: In person