Job Summary
As part of the sales team, you will be responsible for managing your customers through the process of selecting the right fireplace or stove, ordering products, and scheduling installation. Your primary responsibility is to provide the customer with enough information in order for them to make informed decisions. This information includes the best fit based upon product features, price point and their specific project application. We emphasize world-class customer service and conduct business with integrity, therefore the position is less about hard core sales and more about establishing the needs of the customer. The successful candidate is an organized team player, independent thinker, and enjoys communicating with and assisting customers. The candidate must have prior sales experience with an ability to harvest new leads to expand our client base.
This is a Tuesday-Saturday position. Tuesday-Friday 9:00am-5:30pm, Saturday 10:00am-3:00pm. Sundays and Mondays off.
Responsibilities and Duties
· Act as the hearth/fireplace expert, and share your knowledge and experience with humility
· Develop sales strategies and continuously work to expand customer base and maintain business relationships with clients
· Work with designers and builders to design unique spaces for the products we offer
· Achieve inside sales revenue goals while gaining an understanding of our products, business, and accounts.
· Coordinate and collaborate with team members and other departments
· Keep current on all products and trends in the industry
· Clearly establish expectations up front for the customer
· Create project bids accurately and efficiently
· Proactively communicate and interact with retail customers, builders, vendors, manufacturer reps, distributors, other dealers, and our team
· Follow up with retail customers and builders through emails, phone calls and the CRM
· Continuously improve through feedback
· Other responsibilities and duties as assigned
Essential Skills
· Must be a team player
· Excellent customer relations skills
· High level of integrity, honesty, and professionalism
· Ability to multi-task
· Ability to take initiative
· Strong written and verbal communication skills
· Knowledge of MS Office and Outlook
· Organizational and accuracy skills
· Ability to close sales and achieve sales goals
· Desire to continually learn
· Ability to proactively approach and solve challenges
· Must be dependable and punctual
Preferred Qualifications
· Sales experience in the hearth/fireplace industry
· Ability to read blueprints
· Experience working with design tools, including the ability to outline custom product designs
· Experience working with a CRM
· General construction knowledge is a plus
Compensation is base plus commission.
About Us
Energy Products and Design is a second generation, family owned and operated hearth and fireplace store. Since 1978, Energy Products and Design has been providing Rochester, MN and its surrounding communities with quality products and exceptional customer service.
Our business is extremely customer-focused and shines phenomenally well when presented with challenging and creative projects. We are always looking for qualified candidates that embrace advancement, innovation, and a team-centric approach.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Compensation package:
- Commission pay
Schedule:
- Day shift
Travel requirement:
- No travel
Experience:
- Sales: 3 years (Preferred)
Ability to Relocate:
- Rochester, MN 55906: Relocate before starting work (Required)
Work Location: In person