Address
Form of workJob Description
Benefits/Perks:
- Health insurance
- Paid time off
- Sales incentives with no minimum requirements and no maximum cap
- Discount for accessories and repairs for store employees
Job description
Who we are
Formally know as uBreakiFix founded in 2009, Asurion Tech Repair and Solutions is a customer facing repair center. We troubleshoot and fix all types of consumer electronics such as Cell Phones, Tablets, PCs, Gaming consoles and more. With over 500 locations across the U.S and Canada, and a multitude of repair partners including: Google, Samsung, Amazon and Apple. We offer our customers the best parts and experience available to serve them and their personal tech. Visit www.asurion.com/your-tech-fixed/ for more info.
What you bring
- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
What you will do
- Greet customer in the store or over the phone and asses their needs.
- Explain complex technical issues to customers in simple to understand manner
- Recommend products and services to customer based on tech they have
- Curate accessories stock to make sure we have the best products available to our customers
- Provide superior service and exceed customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Maintain the cleanliness and professional appearance of the store
- Explain complex technical issues to customers in simple to understand manner
- Recommend products and services to customer based on tech they have
- Curate accessories stock to make sure we have the best products available to our customers
- Provide superior service and exceed customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required, and may change at any time.
Asurion is an equal opportunity employer M/F/D/V
Extra points if you have
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working retail
- Experience with soldering or board level repair
- Reliable Transportation
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working retail
- Experience with soldering or board level repair
- Reliable Transportation
Job Types: Full-time, Part-time
Salary: Range $13.50 to $15.00 per hour
Shift:
- 8 hour shift
Work setting:
- In-person
Ability to commute/relocate:
- Algonquin, IL: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
