Sales Associate

Position Title: Sales Associate

Department/Reports to:Sales Manager / Asst. Sales Manager

Salary Range

$18-$20

ABOUT THE COMPANY

Root’d Dispensary and Lounge provides top notch customer service, quality, and consistently branded products, and as well as onsite consumption with events–all at a single location. We do this thanks to our unique property which has lounge and event spaces, our expert team of operators and cultivators, and our ethos of generosity towards our guests and community.

Root’d In Equity: Root’d was founded by a team of devoted social equity owners, community leaders, and passionate cannabis pioneers. In 2016, Rickey McCullough, the CEO of Root’d, was awarded a license to open a dispensary through Oakland’s Cannabis License Equity Program, the program that was created to help compensate groups who had been disproportionately punished under oppressive drug legislation prior to legalization.

Root’d in Purpose: Roots provide nourishment. Roots give strength. Roots enable growth. Roots can be defined as the “origin” or the “source”. Root’d Dispensary and Lounge is the source for expertise, fun, compassion, and safe access to cannabis in Oakland. And Root’d is the start of a journey to change consciousness. Changed consciousness leads to changed communities.

Root’d exists to provide you with safe and easy access to quality cannabis for adult consumers. We have informed cannabis consultants, a wide variety of high-quality and craft cannabis products for both medicinal and recreational adult use, and easy access to parking. At Root’d you can buy, try, and stay to enjoy your product while being entertained.

POSITION SUMMARY
The Sales Associate has outstanding customer service skills, are strong communicators, and demonstrate strong multi-tasking skills. Sales Associates are integral to the success by driving sales by modeling best practices for customer interactions, processing sales in the POS system, and keeping the retail space organized, tidy, and stocked.

ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to the following:

Check out cash drawers at the beginning and end of each shift

Managing cash levels in cash drawers during the shift.

Greet customers and inquire about their needs

Notify the customers of any current promotions

Gather the product the customer has decided to purchase

Verbally confirm that the customer has everything they need, and do not have any additional questions.

Process the sale in the POS system.

Read items back to customers as you are bagging items

Count money

Assist in inventory, stock, and restock merchandise

Advise customers and assist when needed to locate or replace products

Operate cash register and assist customers with purchases

Work with other team members and leaders to ensure a high-quality customer experience

Assist with preparations for displays

Update customer profiles, loyalty accounts, and preferences when necessary

Meet established sales quota

Regularly disinfect the retail area (per CDC guidelines - after every use)

QUALIFICATIONS (KNOWLEDGE, SKILL, & ABILITIES)
Ability to work retail hours including nights, weekends, and holidays

2 years+ of customer relations and sales experience

Knowledge of cannabis products and accessories

Knowledge of Treez, Weedmaps is a plus

Analytical problem solving

Cash handling

Proven organizational skills

Experience with Microsoft Office Suite (Word, Excel, etc.)

Strong writing skills

Understand and follow protocol for the proper lines of communication

Clear understanding of company mission and values

Must pass background check and comply with all cannabis laws and regulations

Required Education:

High School Diploma

Required Experience:

2 Years

Preferred Experience:

4 Years

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

You must be able to do the following:

The ability to lift up to 30 pounds regularly and stand up to 5 hours at a time.

The ability to respond quickly to audible & visual cues

The ability to work with other people in a fast paste confined environment safely

The ability to always communicate with staff & customers eloquently

The ability to see and respond to dangerous situations

NOTES

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

The Company is an Equal Opportunity Employer, Drug Free Workplace, and complies with ADAA regulations as applicable.

Root’d in the 510 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This is a general description of primary and essential job responsibilities and does not include all duties that may be reasonably required of the employee by M & M Telegraph from time to time. The Company reserves the right to alter the responsibilities of this position or eliminate it altogether in its sole discretion given appropriate notice to the employee. All work is expected to be completed in a timely manner and in full compliance with M & M Telegraph Inc. All employees are expected to demonstrate an increasing level of independence in the performance of their duties with a decreasing level of supervision. All work is expected to be completed in a manner which secures the loyalty of our patients and associates and further positions us for growth.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Education:

• High school or equivalent (Preferred)

Work Location: In person