Sales Associate

About the position:

Responsibilities:

• Welcome and greet everyone entering the gym with a friendly attitude and a smile.
• Promptly approach and assist members or guests, ensuring their needs are met efficiently.
• Answer phone calls, emails, and texts promptly and conduct daily sales calls with a positive demeanor.
• Promote Image Fitness amenities, products, and services while upholding high standards of professionalism.
• Perform various administrative tasks, including filing agreements, processing payments, updating information, and managing inventory.
• Complete the enrollment process for new members.
• Schedule and manage appointments for services like Personal Training, InBody Composition Scans, and gym tours.
• Assist and support trainers with client follow-up, appointments, etc., ensuring a seamless experience for training clients.
• Uphold Image Fitness policies and procedures, ensuring compliance among members and staff.
• Maintain accurate records of all member journeys including member progress, goals, and workout plans.
• Provide social media content and posts according to company guidelines.
• Perform general cleaning tasks and restroom checks to uphold cleanliness standards.

Qualifications:

• High school diploma, G.E.D., or equivalent.
• 1 year of experience in sales or a similar role is highly desired.
• Current/valid CPR/AED, First Aid certification (must be obtained within 30 days of hire).
• Fun and outgoing personality is highly sought after.
• Excellent sales and communication skills.
• Strong organizational and time-management skills.
• Passion for fitness and helping others achieve their goals.
• Quick learner with the ability to follow instructions.
• Exceptional multitasking skills with the adaptability to thrive in a busy atmosphere but also versatile and able to stay proactive and engaged during slower periods
• Basic math and verbal skills, understanding of accounting principles, cash handling, and inventory management.
• Computer skills and efficient typing ability required.
• Ability to work flexible hours, including evenings, weekends, some holidays, and special events. Staffed hours are M-F 9a-1p and 4p-8p, Saturdays 10a-2p.
• Familiarity with fitness equipment and technology.

Compensation and Benefits:

• Competitive hourly rate of $13-$15/hr., with the potential to transition into a full-time position. Compensation based on experience, leadership abilities, positive performance evaluations, and overall expertise.
• 90-day retention incentive of $300.
• Incentive programs such as performance, sales goals, contests, and top performer
• Complimentary Image Fitness Gym and Tanning Memberships
• 10% off all FitShop purchases, including supplements, tanning, and apparel.
• 1 FREE InBody Scan each month
• Opportunities for exceptionally high performers to participate in company-sponsored off-site training and conferences.
• Coming in 2024: Medical and Dental Benefits