Sales Associate

Benefits:

• Locally owned and operated
• Employee discounts

You might be a great fit if

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:
Sales associates are expected to maintain a positive representation of Woodland Ag & Home by providing an outstanding customer service experience consistent with company values. The main task of a Sales Associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with merchandise resets and ensure signage is current throughout the store.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist in taking regular inventory of stock.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Adhere to all store policies and safety standards.
• Be able to cut keys and mix paint for customers.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Communicate any store issue to management for follow up.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Be able to use common retail tools such as basic computer applications and smart phone devices.
• Strong math, reading, writing, and communication skills.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.
• Able to lift and handle products of varying weight as needed to carry out duties.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals:

• Boost overall sales by closing the sale, and promoting the stores loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.