Address
Form of work
SalaryOrangetheory Fitness is the leading award winning and trendsetting franchise fitness organization with 1000+ locations open in the US and internationally, with massive expansion and growth on the horizon for 2023, and beyond.
With our science-backed, technology-tracked fitness studios that offer high-intensity workouts in a supportive and motivating environment we are revolutionizing the path to fitness and activity.
As an Orangetheory Fitness employee, you'll be part of a team that's dedicated to helping people achieve their fitness goals and lead healthier, happier lives. You'll work in a positive and energetic environment where you'll be encouraged to grow and develop your skills.
The Role
As a Sales Associate, you will play a vital role as the initial point of contact for anyone entering the studio. Your warm and welcoming presence will be essential in ensuring exceptional experiences for our valued members. We are seeking an individual with a friendly and approachable demeanor, coupled with a genuine passion for delivering world-class service to our members.
You will be answering and directing phone calls, scheduling appointments, selling memberships, managing reservations, providing information to visitors, managing mail and packages, and handling general administrative tasks.
Responsibilities
- Greet everyone who enters the studio with enthusiasm, energy, and knowledge on Orangetheory Fitness services
- Maintain a clean, neat, organized, and presentable front desk area at all times.
- Assist coworkers in any manner necessary to maintain a collective, smooth effort in providing excellent services.
- Respond to inquiries in a timely manner, with accurate and thorough information.
- Handle member concerns in a professional and objective manner, with the goal of resolution
- Work hand-in-hand with our coaches to guide potential members through their first Orangetheory workout
- Sell memberships to help the studio thrive and grow
- Follow up on prospective members to follow up on potential interesting in joining studio
- Give studio tours, participate in marketing and outreach events
- Strong communication and customer service skills
- Career Growth: We’re looking for Sales Associates who want to grow into Assistant Managers, Studio Managers and eventually Multi-Unit Managers!
- Hourly rate with potential to increase based on production
- Commissions for sales
- Monthly bonuses up to $300
- Monthly prize for the top salesperson in the company
- Make lifelong friends with your team and members. Not only do we impact members’ lives with our workouts, but we also make an impact beyond the studio—we regularly host classes to support important causes, participate in local runs & events, and work with local charities.
- 401K
- Employee Referral Program – earn $250 for every employee you refer and retain to work for Empire!
- Complimentary OTF classes and employee discounts on retail
- Empire cares about you—we offer access to free mental health counseling
- Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
- Pre-tax commuter benefit plan to save on public transportation to/from work
Vision: To be the premier wellness portfolio that supercharges everyday life
Values: Happy, Hungry, Humble, Healthy & Human
Diversity, Equity and Inclusion: The diversity of our employees, members, and the communities in which we operate is key to our success and growth. We value and celebrate the diversity of the employees who make up our workforce. We respect the personal worth and unique contributions of each individual. We expect that each of us grant others the same respect, cooperation, and fair treatment that we seek for ourselves. We aim to attract, hire and retain a diverse and multiculturally sensitive staff who continually support and create a culture of employee engagement, support and inclusion.
Please note we do not accept unsolicited resumes from recruiters or employment agencies, there will be no obligation to pay any fee.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.
