Address
Form of workJOB RESPONSIBILITIES:
- Provide technical sales support to inside sales, regional managers, distributor sales personnel and external customers in the sales, bidding, and order entry process
- Identify current and future customer requirements and accurately convey the requirements to the respective sales or product management groups
- Utilize the internal RFQ process to ensure the request workflow is completed and communicated to appropriate sales team members
- Perform detailed reviews of chassis specifications for customer supplied chassis with relation to product configurations and option content
- Review bid specification requirements as presented by field sales representatives, relevant to documented timelines and schedules within the bid documents
- Provide pricing of special options or content to external sales team members
- Process incoming purchase orders to support Dealer, Direct, and International new business targets
- Utilize Configurator tool to process quotations and generate order acknowledgments
- Maintain accurate documentation to supply final invoicing information to accounting
- Associate required chassis configurations to related product configurations and models
- Process order revisions to existing orders per change request documentation
- Respond to all solicitations and inquiries as distributed by Inside Sales Manager and Director of Dealer/Direct Channels
- Review and work with Sales Engineers and RSMs to determine machine configuration and pricing
- Communicate scheduling changes to Inside Sales Manager to accommodate change requests and meet delivery expectations
- Work with Product Data Specialist to communicate improvements and issues to enhance Configurator tool and work flows
- Maintain accurate sales order data within Smartsheet to support new business reporting, order revision control, and historical sales data.
- Provide historical order information to RSM groups for new quote generation, analysis, and pricing.
- Work with Work with Direct/Vacuum Excavation RSMs to coordinate rental agreements, terms, and approvals required to secure customer rental units
EXPERIENCE AND SKILLS REQUIRED:
· 3-5 years’ experience in customer support role
· Good interpersonal skills
· Good computer skills
· Good written and oral communication skills
· Strong attention to detail
· Technical background a plus
EDUCATION REQUIRED: Bachelor’s degree preferred or equivalent experience.
Benefits of Employment In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace. About Us Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our plant. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit : www.federalsignal.com. The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, call Human Resources at 630-954-2000. All other applications must be submitted online. Vactor Mfg. Inc. is a leading manufacturer of municipal combination catch basin/sewer cleaning vacuum trucks and industrial vacuum loaders that clean up industrial waste or recover and recycle valuable raw materials. Vactor is located in Streator, IL and is a subsidiary of Federal Signal Corporation.
