Sales and Customer Support - Bridal Industry

Do you have a passion for sustainability, fashion, personal styling or the Bridal Industry?

Join the sales & client care department of a women-led custom apparel company located in Winston Salem! In this role will you'll help guide our clients through the experience of transforming a beloved wedding dress into heirloom gifts like robes, christening gowns, accessories and more. Training provided.

We're looking for a positive, productive & hardworking associate to join our team!

Learn More about us www.unboxthedress.com

About the Role

The customer care team helps customers from coast to coast understand our process, and place their orders online, working with our team of expert sewing professionals to bring new life to customers’ beloved wedding gowns.

Our Design Studio and HQ is a beautiful and inspiring place to work everyday! Typically, the environment is fast-paced, and the customer care team moves from one task to another, answering customer questions, conducting design consultations with customers, and documenting client preferences for our talented team of sewists.

• Our Sales & Customer Service team members are people-oriented and goal-oriented.
• S/he has outstanding communication skills yet is a good listener.
• S/he exhibits high energy behaviors with a positive, can-do attitude.
• S/he is flexible and adaptable to changes in process to accommodate our company’s accelerating growth.
• S/he is also highly organized, detail-minded and proficient in tech-enabled communication.

Schedule:

-15-30 hours per week; mostly M-F between 11-7pm
-Strongly preferred: Available to work a 4-5 hour Saturday morning shift

Qualifications:

• Excellent communication and people relationship skills
• Retail Sales experience, in a related fashion, clothing or gifting retailer
• Strong multi-tasking skills, Detailed minded and highly organized;
• High-energy optimism and can-do attitude, positive and action –oriented, problem solver
• Strong work ethic, collaborative and kind

Education and Training:

- Minimum of 4-5 years of sales /customer service experience in a related industry

- Preferred: Bachelor’s Degree in Business, Communication Studies, Fashion Industry

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule
• Health insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Fashion retail: 4 years (Preferred)

Ability to Relocate:

• Winston Salem, NC 27106: Relocate before starting work (Required)

Work Location: In person