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Live. Work. Explore. as a part of our Risk & Loss Prevention team in Yellowstone National Park!
Overview:
Our Safety and Security team members play an integral role in continuing our park's daily operation by providing Safety and Security to all guests and employees. Team members must have computer experience and excellent communication and guest service skills.
We're hiring Safety and Security Managers, Supervisors, and Guards to Live. Work. Explore. this summer!
Job Summary:
Safety and Security members must be a minimum age of 21, be able to work rotating shifts and have excellent guest service skills. These roles respond to emergencies and alarms; conduct safety inspections and are here to answer questions and assist guests and employees.
The Details:Position Type: SeasonalSeason Dates: April 2024 - October 2024Pay: $18.75 - $22.00/hr dependent on positionSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone:
- Employee housing (dormitory-style) and on-site employee meals (cafeteria style). Room & Board costs equal $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck
- Free on-site laundry facility, Wi-Fi (limited bandwith), and utilities included
- No Wyoming state taxes deducted from your paycheck
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits and Perks:
- Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
- Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone
- Employee discounts at local gateway communities
- Access to maintained campgrounds and back country campsites inside and around the park
- Over 1,000 miles of hiking trails inside the park itself
- Fresh air, breathtaking views, and clear night skies
- World-class wildlife viewing of bison, elk, moose, wolves, bears, and more
- Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world
Safety and Security Officer $18.75/hour
- Patrol assigned buildings and grounds to observe and identify potential safety/security risks
- Respond to all intrusion and fire alarms and assist in implementing Emergency Response Organization (ERO) procedures within assigned location
- Respond to medical emergencies and provide care within scope of training
- Observe, report, and document any violations of policies, rules, regulations, and laws governing the location
- Perform pre-opening and monthly safety inspections of all buildings, fire extinguisher inspections, and point-of-sales tamper inspections
- Adhere to all company policies and procedures as well as standards of conduct, ethics, attendance, punctuality and appearance
- Perform various duties related to ensuring continued excellent internal/external guest service
- Maintain liaison with local, state, and federal law enforcement/fire agencies regarding security or fire/safety issues
Safety and Security Supervisor $22.00/hour (positions filled)
- Responsible for assisting in training and evaluating guards
- Creating schedules, follow up on issues in security logs and incident reports and coordinate monthly safety inspections
- Responsible for making sound decisions, responding to emergencies, and assisting in implementing emergency procedures during critical situations
- Responsible for coordinating with Human Resources and Location Management to schedule and complete random drug and alcohol testing
- Responsible for providing assistance, support and training to area security guards
- Observe, report, and document any violations of policies, rules, regulations, and laws governing the location
- Perform or assign monthly fire extinguisher, point-of-sales tamper or other safety related inspections
- Support the Safety and Security Manager in all aspects of Security
Safety and Security Manager (Salaried - to be discussed during interview) (positions filled)
- Responsible for the oversight of the security operation for a single location within the park
- Ensure that all security employees receive appropriate training for their position to include: basic first aid, CPR, and AED use to all security staff members, and ensure this training is in line with guidelines set forth by the American Heart Association
- Work through Location Management to coordinate and complete all drug and alcohol testing in accordance with company policy and all applicable state and federal laws
- Coordinate with the Security Lead to ensure that all pre-opening and monthly safety inspections are completed in a timely manner
- Review and archive, on a daily basis, security logs and incident reports and follow up on any issues that remain unresolved or require additional investigation
- Establish and maintain on-going communication with the Security Leads, Location Management, HR Managers, Security Support Staff, and other location department managers
- Monitor and react to payroll on a daily basis, order general office, and first aid supplies through the warehouse
- Interview current employees who have expressed interest in transferring into the security department, and coordinate the transfer of qualified security candidates
- Audit performance of the Supervisor(s) using tools such as the HIG (How's It Going?) form, and determine what action needs to be taken - coaching, mentoring, retraining, etc...
- Act as an ERO (Emergency Response Organization) member while on duty.
- Participate and present at Employee Orientations regarding the security functions
- Responsible for setting security staff schedules for location assigned
Safety and Security Guard $18.00
- Must be able to successfully pass a background check as well as a pre-employment drug test.
- Must be honest, mature, pleasant, self-starting, responsible, friendly, and neat.
- Must perform all duties in a mature, professional manner,displaying good judgment, diplomacy, objectivity, and sound conflict/crisis intervention and problem solving skills.
- Must be able to effectively perform duties in a highly stressful or crisis situations and work under pressure without the loss of composure.
Safety and Security Supervisor and Manager
- Must have previous experience in a supervisory or management position preferably in the Security, Loss Prevention, Fire or EMS fields.
- Must demonstrate maturity, a professional demeanor, good judgement, diplomacy, objectivity, and sound conflict/crisis intervention and problem-solving skills.
- Must maintain positive employee relations and morale, setting a good example in attitude and personal actions to promote teamwork at all times.
- Must have strong written and verbal communication skills and advanced computer skills (Microsoft Word, Outlook and Excel).
- Must have the ability to learn company computer programs for incident reports, daily logs, payroll and ordering supplies.
- Must review daily logs and incident reports for content, clarity and completeness, including grammar.
- Must be able to obtain BAT (Breath Alcohol Technician) certification and be trained in oral drug and alcohol testing procedures. (Paid training available through Xanterra).
- Must have the ability to present training topics to Security Staff and other departments or employees.
- Must be able to effectively perform duties in highly stressful or crisis situations and work under pressure without the loss of composure.
- Must be able to delegate daily tasks and shift-work for regular completion.
- Must maintain and project a professional attitude and appearance at all times.
- Must be able to coach and mentor staff on a regular basis throughout season and provide for training opportunities and feedback.
- Must have strong organizational skills, handle multiple, high priority projects with keen attention to detail, including the ability to write, clear, concise, and detailed reports.
- All Positions
- Applicants must be at least 21 years of age when they begin employment and have a valid driver's license with a clean driving record.
- All security staff members must be prepared to work nights, swings, and rotating schedules.
- All must be proficient in typing, have basic computer skills (Microsoft Word and out look, typing at least 30 wpm), and have strong written and verbal communication skills.
- All security staff members must be prepared to use first aid, CPR and using an AED machine (training provided).
- Must have or be able to obtain CPR, first aid, and AED certification through the American Heart Association. (Paid training available through Xanterra).
- Must be able to communicate professionally and effectively via two-way radio,cell-phone and any other means with a diverse population.
- Must be able to quickly learn the layout of the assigned location, established policies, procedures and location specific duties.
Physical Requirements
- Must be willing and able to work any shift (day, afternoon, and overnight).
- Must be able to work continuously up to twelve hours and, must be able to work a rotating schedule or swing shifts.
- Requires frequent standing and foot patrol for up to twelve hours. and requires occasional climbing, sitting, stooping, bending, and/or kneeling.
- Must be able to respond in a safe and prompt manner to emergency situations. This may require jogging long distances as well as climbing multiple flights of stairs while carrying a fire extinguisher.
- Must be able to lift/carry up to 25 pounds without assistance. Ability to lift more than 40 pounds with assistance.
- Must be able to shovel snow/gravel during times of inclement weather.
- Requires the ability to operate a snowmobile.
- Must be able to lift up to 75 pounds infrequently (e.g. assist emergency medical personnel with loading/unloading patients into and out of ambulances).
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Employment Type: OTHER
