Job Summary:
The Safety & Loss Prevention (SLP) Specialist provides guidance in support of organizational Safety and Loss Prevention functions as it relates to audits/consultations, training, incident documentation, investigations, asset protection, reviews, and safeguarding company assets to advance the Goodwill mission and brand. Develop and implement a Loss Prevention program that focuses on auditing and training of all Retail stores and Warehouse employees. Initiates appropriate strategies to bring internal investigations to successful conclusion. Seeks collaboration with other leaders to protect company assets and minimize negative impact on financial results. Coordinates and recommends technology and improved processes related to Loss Prevention.
Essential Functions:
Requirements:
The Safety & Loss Prevention (SLP) Specialist provides guidance in support of organizational Safety and Loss Prevention functions as it relates to audits/consultations, training, incident documentation, investigations, asset protection, reviews, and safeguarding company assets to advance the Goodwill mission and brand. Develop and implement a Loss Prevention program that focuses on auditing and training of all Retail stores and Warehouse employees. Initiates appropriate strategies to bring internal investigations to successful conclusion. Seeks collaboration with other leaders to protect company assets and minimize negative impact on financial results. Coordinates and recommends technology and improved processes related to Loss Prevention.
Essential Functions:
- Coordinates AP resources and conducts asset protection audits or site visits that identify potential loss to the organization.
- Conducts internal and external Warehouse and Store investigations.
- Assists in the development, implementation and monitoring of a Donated Goods and New Goods Loss Prevention program.
- Ensure timeliness and accuracy of all required reports and records.
- Offers coaching and training of Donated Goods Retail Management and Associates on appropriate strategies in preventing theft, maintaining a safe work environment, and reporting areas of abuse.
- Provides clear and ethical direction to build Goodwill's brand within the community and enhance public image.
- Regularly network and build relationships with local, state, and federal law enforcement agencies.
- Partners with Director of Safety to maintain or upgrade the necessary procedures, technology and communication to assure protection of company assets.
- Work with Director of Safety and Store Management to review, document, and investigate any potential safety issue, near miss and/or accident investigation involving a customer or employee.
- Utilizes knowledge of Safety and OSHA guidelines to suggest improvement of unsafe practices.
- Initiates appropriate strategies to bring internal and external investigations relating to employee theft, employee shop policy violations, and all criminal violations that occur on Goodwill property to a successful conclusion.
- Ensures all investigations are within company and legal guidelines.
- Regularly communicate issues, findings, and recommendations to the Director of Safety.
- Initiate compliance of state and local laws as they relate to the rights of employees and non- employees who may be subject of criminal investigations.
- Champions a continuous improvement mindset throughout organization and focuses on continuously improving asset protection strategies.
- Performs additional duties as assigned.
Requirements:
- Bachelor's degree in Loss Prevention or related field preferred, not required. Loss Prevention certificate training can be substituted in lieu of degree.
- Minimum of three years of Loss Prevention management experience in a multi-location organization or equivalent.
- Knowledge of security and fire alarm equipment such as CCTV, burglary devices, alarm monitoring systems etc.
- Strong investigative skills; Certified Forensics Investigator (CFI) and Licensed Professional Counselor Certification (LPC) preferred.
- Experience with Wicklander-Zulawksi or equivalent criminal interview course preferred.
- Valid Driver License.