S-64 Sales Representative

Position Purpose

The S-64 Sales Representative is responsible to grow sales within Erickson's customer base. This position will support business strategy and execute plans for the growth and diversification of our business by leveraging Manufacturing and MRO capabilities. The key objectives of this position are to manage key accounts and relationships with Operators (including internal customer), identify opportunities, expand our network, and grow and win opportunities within our targeted customer base. This position will focus on supporting front end sales activities, the capture, proposal, and bid processes, as well as supporting internal stakeholders.

Duties & Responsibilities

• Responding to client correspondence, calls, emails etc. and fielding their questions and responds promptly to customer requests.
• Formalizes and follows up on sales quotes and sales orders.
• Works with logistics personnel to facilitate shipping, customs, and exporting.
• Provides timely and accurate sales reports.
• Checks for data accuracy.
• Contacts customers to obtain missing information or answer queries.
• Liaises with various internal departments to execute on sales orders.
• Creates and updates sales and customer records.
• Communicates key feedback from customers internally as requested.
• Stays informed regarding new products and services.
• Books client visits for account management.
• Books presentation meetings for sales staff.
• Ensures all accounts have current signed contracts.
• Helps with client communication to include personal visits, blogs, blips e-mail, etc...
• Plays an active role in bid and proposal process for business pursuits.
• Performs other tasks related to the position, as assigned.

Competencies

Safety and Work Environment - Identifies hazardous or potentially hazardous situations and takes appropriate action to maintain a safe and productive work environment for self and others. Follows Values Charter "Safety: Above all else".

Effective Communication - Actively listens to others. Communicates with others clearly, openly, and respectfully. Uses all forms of communication effectively and appropriately (includes email, text, IM).

Teamwork - Works with and supports others to achieve organizational goals. Meets individual and team deadlines and responsibilities. Assumes additional responsibilities when needed. Responds constructively to instructions and procedures. Listens to others and values opinions and is respectful of team members and other Erickson employees. Works effectively with team leader or manager and promotes a positive team environment.

Accountable to Achieving Commitments - Achieves commitments to both internal and external customers. Produces high quality work by being attentive to detail and maintaining accuracy. Works in a conscientious, consistent, and thorough manner to meet all schedules and timelines. Anticipates potential problems. Finds the root cause of problems and takes appropriate action. Makes continuous improvement to processes and results.

Adaptability to Change - Understands, accepts, and supports the need for business change and helping others with transitions. Adapts and adjusts to change within own area of responsibility as well as accepting the need for change more broadly. Actively identifies and leads change within area of responsibility.

Minimum Qualifications

• Bachelor's degree preferred, or at least 5 years' experience in a related field/industry.
• Proven work experience as a Sales Associate or other relevant roles.
• Aviation experience as mechanic, technician, or technical discipline required
• Experience with Customer Resource Management (CRM) software preferred.
• Proficient with Microsoft Office Suite programs including Word, Outlook, Excel, Visio, and PowerPoint Outstanding organizational skills.
• Team-player mindset with high level of dedication to raising the bar for the whole team.
• Perform quality work and meet the objectives.
• Ability to prioritize work and succeed under deadlines.
• Excellent written and verbal communication skills.
• Experience with Enterprise Resource Planning (ERP) systems. Microsoft Dynamics AX preferred.
• Experience with Sales Force preferred.
• Demonstrate good interpersonal skills.
• Demonstrate the ability to adapt to change and shift priorities as needed.