Running Shoe Tech

Relay transforms the complex logistics of footwear returns into mission driven sales to get more humans running on a cleaner planet.

We are looking for people passionate about Running Shoes and sustainability to help with our quality assurance process. This role will be responsible for inspecting, grading and reconditioning some of the best running footwear on the planet.

Every year thousands of Running Shoes are tried on for sizing and returned. These shoes end up collecting dust in warehouses or in landfills because they may have a minor scuff on the sole or simply a box that is imperfect.

Relay has built a zero waste quality assurance process that makes premium Running Shoes available at a great price while dramatically reducing the waste created by returns. Inspection, reconditioning and fulfillment take place at our Richmond, VA footwear lab.

To date nearly 100,000 pairs of shoes have been through this process, making Relay is the world's leading authorized seller of reconditioned Running Shoes.

Responsibilities performed by Shoe Techs:

• Inspection of inbound inventory and returns

• Cleaning and reconditioning footwear

• Repackaging footwear

• Assembling boxes

• Stocking footwear on shelves

• Fulfillment of orders

• Job site cleaning

What winning looks like:

• Reduce the time between when an item is returned and resold

• Building a world class team and set the industry standard for best practices

• Creating a working environment in which the team builds a business that grows in profit, size, and influence, while celebrating success and creating a workspace in which employees enjoy going to work

• Making an impact on the world around us and supporting underserved schools and communities with honor and dignity.

• Setting actionable and measurable initiatives that lead the way in aligning incentives that make for a strong business and a healthier planet.

The optimal candidate will share the following values and traits:

• An optimistic attitude and view of the world

• Strong belief in accountability and personal responsibility

• Internally motivated and a self starter

• Action and task oriented

• Attention to detail

• Ambitious

• Resilient in the face of adversity

• Problem Solver

• The desire for personal growth and development

• Ability to be on your feet majority of the day

• Ability to lift 25 lbs.

Experience:

• Running, outdoor or athletic footwear industry

• Reverse logistics

• Warehouse

• Microsoft Excel

Tactical

• Rate: Starting at $18 per hour

• Benefits: Free shoes every 6 months, professional development, fun working environment, on-site gym/locker room facilities, flexible schedule, paid time off

• Location: Richmond, VA