Route Manager

CR&R Incorporated is one of Southern California's most innovative and successful environmental recycling collection companies, serving more than 3 million people and over 25,000 businesses throughout Orange, Los Angeles, San Bernardino, Imperial and Riverside counties. In addition, we also have operations in AZ, CO, NV, OR, UT, and WA.

The Transportation Services Manager role is a key position within Operations and will work closely with our drivers to organize and schedule all necessary resources required to accomplish activities. Responsibilities include daily coordination of operational needs with the Maintenance team, planning, distribution and monitoring, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.

Position Responsibilities:

• Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
• Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies.
• Reviews weekly demand/volume for routes determines potential gains from re-routing and recommends re-routes to the routing specialist.
• Sets and monitors productivity, service, and safety targets for each route and driver.
• Assists with data collection and reporting required for incentive pay programs.
• Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
• Documents problem fixes and provides instructions to dispatch/service should problems recur.
• Communicates and follows-up on sales opportunities, problems at customer sites, repairs container swaps, and safety issues reported by drivers.
• Notifies customer service of delivery days for specific areas.
• Ensures set-up errors and missed pickups are reported and resolved.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations on a daily basis following-up where appropriate.

Company Benefits:

• Comprehensive Medical, Dental, and Vision insurance
• Short and long-term disability insurance
• 401(k) plan with a generous company match
• Employee discount program

EEO Statement:

C R & R is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Qualifications

1 - 3 years of experience managing the routing and dispatch of drivers.

Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Excellent written and verbal communication skills

Ability to multi-task, organize, and prioritize work