Room Service Associate

Job Description:

• Communicates with nursing departments, clinical dietitians and personnel to provide excellent patient services.

• Introduces the Catering to You Program following the scripted methods to all new patients.

• Interacts with customers and resolves customer complaints in a friendly and service oriented manner. Relays relevant information to Supervisor.

• Takes patient menu selections prior to meals and offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences.

• Assembles trays according to patient menu on tray ticket and retrieves trays from patients’ rooms.

• Complies with regulatory agency standards, including federal, state and HFAP.

• Adheres to facility confidentiality and patient’s rights policy as outlined in the facilities HIPPA policies and procedures.

• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food and when cleaning work stations and breaking down patient tray line.

• Properly stores food in designated areas following wrapping, dating and food safety and rotation procedures.

• Transfers supplies and equipment between storage and work areas observing all safe lifting standards.

• May assist with loading or unloading supplies and products.

• Cleans work areas, equipment and utensils. Assures compliance with all sanitation and safety requirements.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.