Room Attendant- Towneplace Suites By Marriott In Olive Branch, Ms

JOB TITLE:Room Attendant

REPORTS TO : Housekeeping Supervisor

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards.

Room Attendant duties and responsibilities:

· Enters and prepares the room for cleaning.

· Dusts the room and furniture.

· Replenishes guestroom and bath supplies.

· Cleans the bathroom.

· Cleans the closet.

· Vacuums and racks the carpet.

· Checks and secures the rooms.

· Replenish amenities according to the operational standards.

· Deliver and retrieve items on loan to guests e.g. iron and ironing boards

· Ensure security of guest rooms and privacy of guests.

· Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

· Maintain positive guest relations at all times.

· Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

· Empty trash containers and ashtrays.

· Replace laundry bags and slips.

· Dust and polish all furniture.

· Responsible for replenishment of guest complimentary water.

· Update status of rooms cleaned on assignment sheet.

· Return and restock cart at end of shift.

PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. A stable work history is required to be seriously considered for this position.

Education:

A high school diploma or equivalent is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Experience:

Previous Room Attendant experience is required for this position. Applicants with prior Marriott brand experience are highly desired.