RN Telehealth Remote-Evening/Weekends

Join a Winning, Fast Growing Team! The Full-Time Registered Nurse is responsible for providing telehealth clinical assessment, health education, and utilization management services to a variety of beneficiaries. MUST HAVE a Current, Active, Compact License issued by the state of residence and be in good standing with the Board of Registered Nurses required.
MPF Federal is seeking Full-time Telehealth Registered Nurses to staff a Nurse Advice Line call center 24x7/365 (primarily inbound). Full-Time 40 Hours are evenings are available (Central Time). Shift schedule does require every Weekend. If the schedule falls on a Holiday, are required to work that Holiday.
This is a remote, work from home position after training has been completed, contingent upon meeting all standard quality and performance criteria and having a suitable home office that meets MPF Federal's standards. Registered Nurses provide telephone triage and health advice to callers across North America remotely, from the comfort of their own home office. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc. All calls are documented electronically, and all telephone encounters are recorded.
Training is for 5 weeks on 1st shift, hours are 8am-4:30pm CST Monday-Friday.
Hourly pay is $35.00.
Once training is completed, will go to your designated shift. Current shifts available are later evenings and overnights with required weekends (will receive 2 consecutive days off). Shifts are 8-10 hours depending on what schedule is chosen.
With this position, do need to preference, that time off cannot be accepted in the first 90 days.
Responsibilities include but not limited to:

• Triage all symptom-based calls and give recommendations according to the approved triage protocol.
• Communicate with TRICARE beneficiaries primarily by phone, also via text, online (web) chat, email required.
• Provide professional nursing assessment and intervention to patients with acute and chronic care needs.
• Mobilize patient and family to employ healthy coping strategies, engage in shared decision- making and utilize community resources.
• Identify gaps in patient services; develop and utilize alternative resources.
• Exercise professional nursing judgment and advanced communication skills to network with a variety of professionals, agencies, and systems
• Demonstrate mandatory and clinical competencies of the position.
• Serve as a liaison between nursing staff and all providers to improve the clinical experience for the patient, staff, and provider.
• Provide health education

Prepare individuals for primary care manager/physician visits
Requirements

• Must have a bachelor's degree in nursing from accredited College or University
• 3 yrs minimum clinical experience
• Triage experience preferably emergency room preferred
• Experience in all facets of medical and surgical in a hospital environment
• Must have current/active/clear compact license issued by the state of residence or reside in state where compact license was issued - verified at www.nursys.com
• Ability to work shifts on CST
• 1 year or more telework experience strongly desired in the areas of medical/surgical, pediatrics, geriatrics strongly desired
• Call center/metric driven environment work experience and understanding strongly desired
• Must have current/active/clear compact license issued by the state of residence or reside in state where compact license was issued
• Additional licenses in all 50 states and 3 US territories (American Samoa, Northern Mariana Islands, and Virgin Islands are required within 90 days
• Required to be in good standing with the Board of Registered Nurses
• Must be able to work Weekends and Holidays.
• Triage, Case Management, Med-Surge, and/or Behavioral Health a plus.
• Strong verbal and written communication skills
• Previous experience working within a military population. RNs who are retired military, family members of Active Duty Service Members (ADSM), working knowledge of/worked at an MTF or VA center a plus.
• Experience in phone triage, phone processing, discharge planning or case management.
• COVID-19 vaccine and proof of full vaccination required.

Reasoning Ability:

• Strong clinical thinking and assessment skills.
• Ability to deal with and solve problems using solid nursing judgment.

Technical Skills:

• Proficient level of experience with Microsoft Office applications, keyboarding skills, and strong technical aptitude.
• Previous experience telephone triage using electronic triage software and computerized medical protocols is considered an asset- preferably 1 or more years of experience.

Benefits
MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.