Rn Supervisor, Outpatient

Your job is more than a job.
Why a Great Place to Work:
You're more than your job. Everyone is. And that's what makes you great at your job-all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary. You'll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you'll find that our everyday makes it easy to live your extraordinary.
This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Minimum Qualifications
License Required: Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the Louisiana Board of Registered Nursing.
Education: Possession at minimum an Associate degree in nursing from an accredited college or university.
Experience: Two - Three years (2-3) of full-time experience as a LPN, ADN or RN in a hospital-based ambulatory care health center (clinic), Experience working with and familiarity of the Medical Assistant scope of practice in Louisiana.
Knowledge, Skills, and Abilities
Knowledge of:

• The principles and practices of supervision
• Current principles, techniques, equipment, and methods of modern nursing
• Hospital and ambulatory care protocols and policies
• Medical terminology, medicines, procedures
• Nursing, Medical Assistant and regulatory standards (i.e., JCAHO)

Skill in:

• Performing nursing services and leadership duties.

Ability to:

• Supervise professional and non-professional employees
• Team building skills
• Review subordinates work performance and determine conformance to recognized standards
• Maintain effective relationships with patients and staff
• Coordinate nursing services with other hospital services
• Prepare accurate records and reports
• Determine training needs of staff
• Provide and promote excellence in customer service for both internal and external customers

• Acknowledge and respect cultural and linguistic differences of Louisiana's diverse population

Typical Tasks

• Manage clinic flow to ensure timely throughput of patients within our setting
• Assists in planning, developing, and implementing policies and procedures for nursing and other clinical services
• Identifies additional clinic needs and available resources as necessary for expansion
• Plans, assigns, supervises, and manages the work of professional and non-professional nursing personnel engaged in performing clinical services for a variety of Ambulatory Care programs
• Assures that patients are triaged and referred to appropriate service
• Monitors work, referral, and message queues, ensuring timely management of requests.
• Interviews, hires and orients nurses, clinical staff, and dental assistants
• Evaluates staff performance
• Manages patient complaints as appropriate
• Coordinates, plans, and implements change to promote continuous Quality Improvements
• Functions as liaison with Service Line Directors
• In conjunction with the Clinic Leads, coordinates problem resolution involving all departments providing services at a specific location and facilities overall health center functions
• Functions as liaison with Ancillary Managers
• Coordinates educational opportunities for clinical support staff
• Keeps required records and prepares reports
• Insures that required supplies, equipment, drugs, biologicals, medications, and similar materials are on hand
• Assures that the quality of nursing care provided meets all nursing and regulatory standards including Prepaid Health Plans (PHP), JCAHO
• Makes budgetary recommendations for clinical operation and capital equipment expenditures for the assigned clinical areas

• Provides and promotes excellent customer service and positively represents UMC in all internal and external customers interactions

REPORTING RELATIONSHIPS

• Does this position formally supervise employees? Yes

WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary
About University Medical Center
University Medical Center, a world class academic medical center in LCMC Health's incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region's safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center's legacy and our vision of becoming the epicenter of medical care, education, and research.
Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems - it's all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.