SUMMARY: This position provides professional nursing care; assists the physician with patient care. Assesses, plans, implements and evaluates the care rendered to patients with routine, urgent or potential health problems. This position is responsible for covering vacancies throughout Heritage Medical Associates—assigned to a specific location and remote sites—due to time off requests. This position provides professional clinical care and scheduling duties. This position assists the physician on staff; assesses, plans, implements and evaluates the care rendered to patients with urgent, emergent or potential health problems. Also, this position is responsible for effectively and professionally managing patient flow from arrival to departure; performing various clerical duties; deals with other clinic personnel, patients and visitors, and fellow employees to ensure good internal and public relations. Handles incoming calls, schedules appointments, returns calls from patients, calls in prescriptions/changes as well as other phone responsibilities. Other duties may be assigned.
Qualifications
ESSENTIAL DUTIES AND RESPONSIBLITIES: includes the following. Other duties may be assigned.
- Ensure patient safety
- Assists physicians and ensure maximum efficiency; set up for procedures and examinations; obtain lab test and other reports for physician review.
- Triage patients to ensure productive departmental flow.
- Prepare patients for exams and procedures.
- Administer medications as appropriate; document in patient’s chart.
- Ensure that patient chart entries are made accurately and in a timely manner; forward chart as appropriate.
- Contact pharmacy to order or refill prescriptions as instructed by physician, document appropriately.
- Tracking of all diagnostic studies to ensure results received and patient informed of results
- Tracking of all initial specialist office visit appointments to ensure patient keeps appointment
- Obtain (in advance) pre-certifications, PA’s and referrals when mandated by insurance company
- Maintain adequate stock levels of medications and supplies.
- Set up and stock exam rooms for daily use; keep rooms and equipment clean between procedures; keep cleaning schedules up to date
- Follow clinic policies for infection control in handling and disposing of infectious/hazardous waste materials.
- Keep physician informed of patient’s status and any pending test results
- Obtain vital signs, ascertain the seriousness of the patient’s complaint and begin appropriate measures.
- Administer medications—IM, SQ and intradermal injections
- Administer O2 when ordered by a physician
- Demonstrate a working knowledge of cardiac monitoring and lead placement.
- Adhere to Quality Control Guidelines; monitoring medication refrigerator temperature, eye wash checklist, O2 checklist, AED checklist and autoclave checklist.
- Adhere to Customer Service Standards
- Knowledge of sterile techniques and sterilization process.
- Must have predictable and consistent attendance
JOB REQUIREMENTS:
- Licensed Registered Nurse in the State of TN with at least 1-year experience in a preferably in a clinic or physician office setting
- Experience using electronic medical/health records
- Ability to work well in a team environment
- Ability to multi-task in a fast-paced environment
EDUCATION and/or EXPERIENCE
- Graduation from an accredited school of nursing RN
- Minimum 1 year RN experience required (medical clinic setting preferred)
CERTIFICATES, LICENSES, REGISTRATIONS:
- Current stateof TN RN license to practice as a registered nurse.
- Maintains Basic Cardiac Life Support Certification (CPR) and Advance Cardiac Life Support Certification Required for some specialties