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Form of workJOB SUMMARY
The Patient Navigator RN is accountable for facilitating patient continuity of care with the healthcare team. This position acts in an intake model, assessing the patient needs, assisting with planning, organizing, implementing and evaluating the patient care needs with the healthcare team. This position functions autonomously and in partnership with other members of the healthcare team as a patient advocate, educator and coordinator.
ESSENTIAL FUNCTIONS OF THE ROLE
- Assesses, plans, implements and evaluates patients according to the physician orders, and establishes a plan of care.
- Coordinates scheduling for outpatient testing to be performed in order to make a definitive diagnosis. Communicates with all members of healthcare team involved in providing patient care. Visits with physicians and office staff acting as a liaison between patient and office on a regularly basis.
- Facilitates timely access to quality medical care from diagnosis through survivorship. Partners with physicians and other health care providers to improve patient care within an interdisciplinary model.
- Educates patient and family members on diagnosis, treatment options and available services, and serves as an advocate, providing direction and help to the patient and family throughout the continuum of care. Follows up with patients on 3 month and 1 year interval.
- Maintains accurate and complete nursing documentation, patient information in the Patient Navigator database.
- Participates in case conference where appropriate to maintain and increase disease specific knowledge base. Participates and attends community service events.
- Participates in continuous quality improvement projects in order to better serve the patient, family and healthcare system to improve the quality of service provided.
- Greets patient and families, and provides facility information, directions and general information. Provides escorts for patients and family throughout the hospital for places that are difficult to locate.
- Assists with on-boarding new nurse navigators to the program.
KEY SUCCESS FACTORS
- Excellent leadership, recommendation making and delegation skills.
- Knowledge of care management, resource and utilization management.
- Skilled in care management and patient assessments.
- Excellent verbal and written communication skills required. Must be able to interact comfortably with physicians, nurses, clinical staff, patients, families and community agency representatives.
- Ability to monitor, assess and record patient progress against a plan of care.
- Ability to facilitate patient access to community resources.
- Ability to work collaboratively with both internal and external medical staff and external partners and organizations.
- Ability to assess, adjust, and calmly respond to changing and crisis environment.
- Ability to maintain confidentiality with all aspects of patient information in accordance with all applicable policies and regulations.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
- Potential relocation bonus
Note: Benefits may vary based upon position type and/or level
LOCATION: Baylor Scott & White Health Medical Center, Irving, Texas
SPECIALTY/DEPARTMENT: Oncology
SHIFT/SCHEDULE: Full time days, Monday-Friday, 8:00 a.m.-4:30 p.m. with some flexibility. This role facilitates a support group which meets once a month from 6:00-8:00 p.m.
QUALIFICATIONS- EDUCATION - Bachelor's
- EXPERIENCE - 3 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Registered Nurse (RN)
Basic Life Support (BLS): BLS in 30 days of hire or transfer.
Employment Type: ["FULL_TIME"]
