(RN) Nurse Navigator Home Hospital
- (3277482)Summary of Position
Responsibilities
- Attends huddle each morning with the Home Hospital team
- Gathers appropriate clinical information to identify patients based on catchment area and plan of care
- Interacts with the Emergency Department interdisciplinary team and ED Care Facilitators to assist patient identification with the goal of successful transfer to MGB Home Hospital
- Collaborates closely with the MGB Home Hospital Admitting Provider when perspective patients meet eligibility criteria; then notifies the Home Hospital Case Manager
- Obtains consent from patient to transfer to MGB Home Hospital
- Communicates and collaborates with Administrative Coordinator and Administrative Manager regarding patient transfers
- Has real-time knowledge of capacity and capabilities of MGB Home Hospital
- Works with care areas to manage patient flow and placement to support Home Hospital transfers and census goals
- Utilizes analytical and critical thinking in decision making and judgment that is aligned with organizational objectives
- Serves as a role model, coach, and facilitator
- Promotes thorough collaborative and respectful communication
- Inspires and encourages teamwork
- Exhibits excellent and effective communication skills that promotes patient centered care, relationship building, and professionalism
Skills/Competencies
- Organizational abilities prioritizing with multi-tasking skills
- Effective written and verbal communication
- Self-direction
- Team player
- Effective interpersonal skills with a variety of individuals
- Demonstrated ability to work independently and as part of a team
- Effective with conflict management and resolution
- Customer-centric and focused
- Extensive knowledge of clinical capabilities of HH and inclusion/exclusion criteria
- Clinical knowledge and skill in real-time evaluation of patients during their Emergency Department encounter
Requirements
- Current RN licensure in the state of Massachusetts
- Minimum 3 years emergency department, Home Hospital, or inpatient experience
- Varied experience preferred
Working Conditions
- Hospital-based environment, in an emergency department setting
Mass General Brigham Healthcare at Home is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment