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SalaryRN, Cardiology Phone Triage- Remote/Newton
- (3284335)
About Us
Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.
We are a proud member of Mass General Brigham, a network founded by Massachusetts General Hospital and Brigham and Women’s Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world.
Our continued goal at Newton-Wellesley Medical Group is to meet our patients’ (and their families’!) health care needs and build long-term relationships that provides them with exceptional care and service.
Our Team
The Elfers Cardiovascular Center is located on the Newton-Wellesley Hospital main campus (2014 Washington Street, 2nd floor, in Newton, MA). Our team provides a wide range of outpatient care for patients who have a high risk of heart disease. We provide diagnosis, management of acute and chronic conditions, and preventive care.
We pride ourselves on having a close-knit, highly collaborative team. Our providers and experienced team members genuinely enjoy mentoring and training on the job, so we are willing to invest in and support our new hires to set them up for long-term success. Skills and competencies can be developed, so we look for moldable candidates with positive attitudes, emotional intelligence, and passion for this work. Whether you are seeking to gain experience in the healthcare industry or a proven healthcare professional seeking a new challenge, there is a place for you in our practice.
The Opportunity
We are seeking a full-time, 40-hour remote Triage RN to support our cardiology practice Monday through Friday from 8:00am to 4:30pm or 8:30am to 5:00pm. This position is 100% remote, with the possibility of on-site meetings. There is also flexibility to work from our offsite location in Newton if interested!
Primarily focused on Phone Triage, the RN will handle patient interactions via telephone and provide guidance in accordance with guidelines/protocols - all within a clinically appropriate scope. As the majority of this role is telephone and Internet/EMR based, the triage RN will work with all patients and clinicians of the entire practice regardless of the location in which the providers see the patient's.
Responsibilities
In collaboration with the physicians, nurse practitioners, and other clinical and office staff members, the Triage RN is responsible for the provision of direct and indirect nursing care including physical, psychological and social assessment which requires nursing judgement, intervention, referral or follow up, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort of the patients we serve. This position requires a high degree of flexibility, independence, critical thinking and willingness to collaborate with patients and families to enhance the delivery of patient care services across the continuum of care.
Responsibilities may Include:
- Triage RN to work closely with Providers: MD/NP/PA and Practice Manager in a busy Primary Care.
- Triage patient calls, assess nature of patient need and develop plan of care as result of the assessment.
- Patient education, post hospitalization follow-up. May include clinical guidance and support to MA and LPN staff.
- Occ hands on clinical support possible but primarily Phone Triage and patient care.
- Participates in departmental QI endeavors.
- Will manage triage care from the practice alternating with centralized call center
Qualifications
The ideal candidate profile is an autonomous, adaptable nurse who is confident in their clinical abilities, comfortable prioritizing tasks, and genuinely enjoys variety. When hiring, we look for candidates who possess not only the relevant experience, skills, and competencies, but also positive attitudes and passion for the work.
- Graduate of an approved school of nursing
- Current Massachusetts RN licensure
- Minimum of 3 years of nursing experience
- Cardiology experience preferred
- Ambulatory Phone Triage experience preferred
- Epic proficiency preferred
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
