Riverwind Casino - Beverage Manager

Who says you can't choose your family?

We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

What's in it for you?

The opportunity to use the sum of your life's experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation, and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing, you'll feel proud to be a part of every day?

Employee Benefits:

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION:

"Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time."

Provides overall leadership, supervision and direction on shift operations in order to consistently meet or exceed the guest experience. Manages the employees and activities of the bar. Ensures beverage quality, cleanliness, and guest satisfaction. Monitoring and reviewing information from supplies, events, or the environment, to detect or assess problems. Providing guidance and direction to employees, including setting performance standards and monitoring performance. Overall coordination of the bar operations, to plan and maintain production, budget and growth goals for the bar.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Embodies Traditions Mission, Vision, and Core Values
• Communicates regularly with the Food & Beverage Director the activities of the bar and its employees to include written reports of the activities at the VP or COOs request
• Sets PACE & TONE for the shift. Motivates staff to achieve results
• Monitor compliance with health and fire regulations regarding beverage preparation and serving, and building maintenance in bar facilities
• Plan drink menus and inventory utilization based on anticipated number of guests, palatability, popularity, and costs
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance
• Estimate liquor, beer, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
• Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted
• Investigate and resolve complaints regarding beverage quality, guest service, or facility cleanliness
• Keep records required by government agencies regarding sanitation, and food or drink subsidies when appropriate
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
• Assess staffing needs, and recruit staff or attendance at job fairs
• Establish minimum standards for employee performance and guest service
• Maintain your locations flash report, forward to the COOs as requested
• Maintain beverage and equipment inventories, and keep inventory records
• Monitor employee and guest activities in order to ensure liquor regulations are obeyed
• Order and purchase equipment and supplies
• Perform some preparation or service tasks such as preparing drinks, clearing bar, and serving drinks when necessary
• Present bills, accept payments, operate cash register
• Prepare cash receipts after establishments close, and make bank deposits
• Check identification of guests in order to verify age requirements for purchase of alcohol
• Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
• Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable
• Schedule and receive beverage deliveries, checking delivery contents in order to verify product quality and quantity
• Schedule and/or monitor staff hours and assign duties
• Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
• Explain how various drink menu items are prepared, describing ingredients and mixing methods
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
• Recognizes employee strengths and opportunities to craft developmental lessons. Takes ownership and responsibility for development of staff through communication, documentation, and evaluation
• Maintains a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high
• Provides motivation to team through active learning. Develops a strong teamwork environment
• Conducts meetings shiftily, weekly, monthly, quarterly, or annually as expected to facilitate communication and create synergy
• Builds rapport with all team members through active listening and problem solving skills. Holds self to a higher standard, being a role model at all times
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility
• Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
• Direct worker training programs, resolve personnel problems, and evaluate employee performance in dining facility
• Monitor compliance with health and fire regulations regarding beverage preparation and serving, and building maintenance in bar facilities
• Plan drink menus and inventory utilization based on anticipated number of guests, palatability, popularity, and costs
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performance
• Estimate liquor, beer, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned
• Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted
• Investigate and resolve complaints regarding beverage quality, guest service, or facility cleanliness
• Keep records required by government agencies regarding sanitation, and food or drink subsidies when appropriate
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
• Assess staffing needs, and recruit staff or attendance at job fairs
• Establish minimum standards for employee performance and guest service
• Maintain your locations flash report, forward to the COOs as requested
• Maintain beverage and equipment inventories, and keep inventory records
• Monitor employee and guest activities in order to ensure liquor regulations are obeyed
• Perform some preparation or service tasks such as preparing drinks, clearing bar, and serving drinks when necessary
• Present bills, accept payments, operate cash register
• Prepare cash receipts after establishments close, and make bank deposits
• Check identification of guests in order to verify age requirements for purchase of alcohol
• Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
• Record the number, type, and cost of items sold in order to determine which items may be unpopular or less profitable
• Schedule and receive beverage deliveries, checking delivery contents in order to verify product quality and quantity
• Schedule and/or monitor staff hours and assign duties
• Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
• Explain how various drink menu items are prepared, describing ingredients and mixing methods
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety

OTHER DUTIES AND RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork
• Assist with special projects as needed
• Recruiting, interviewing, selecting, hiring, promoting, and terminating employees
• Uniforms and/or clothing should always be on stage clean
• Create and support an environment of Teamwork by helping a fellow employee or guest, without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops, and/or seminars
• Adhere to organization policies and procedure

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