Revenue Cycle Performance Manager

PRACTICE OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY

Radiology Partners is seeking a Manager of Revenue Cycle responsible for transitioning new billing teams into RP’s Revenue Cycle operations. This involves analyzing daily metrics to ensure billing teams are able to maintain service quality and standards post-transition; identifying opportunities and implementing special projects for Revenue Cycle process improvement; and establishing clear lines of communication between the billing team and other resources within RP and the RCM team such as coding, analytics, and IT. The Manager of Revenue Cycle will report to the VP, Revenue Cycle and will focus on building relationships with focal points on various billing teams to foster collaboration and drive results.

POSITION DUTIES AND RESPONSIBILITIES

• Develop and maintain strong relationships with contacts on various billing teams; this position will manage multiple billing teams at once
• Monitor performance of billing teams at many different levels to ensure they understand and execute according to performance standards and expectations
• Review daily, weekly and monthly key AR performance metrics to identify trends or areas of focus; work with billing teams to develop, document and implement action plans, as appropriate, to address client issues and ensure claims are submitted and paid in a timely manner
• Coordinate resolution of issues and concerns regarding claims processing and billing issues
• Ensure integrity and compliance in all collections-related processes
• Analyze data to identify trends related to denials and rejections; develops and executes plans to avoid, reduce and resolve denials and rejections
• Work together with billing teams and track implementation of process improvement initiatives
• Creatively use technology and innovation to solve issues and improve processes
• Direct and ensure the timely completion of project/work plans
• Maintain knowledge of and ensure compliance with state and federal laws, regulations for Medicare, Medicaid, managed care and other third party payers
• Work with billing teams to solve difficult payment and associated business office problems including claims processing and billing issues across the Revenue Cycle as well as escalated patient complaints and audits problem accounts
• Lead the planning and coordination of meetings

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• B.A. or B.S. in Business Administration or related field from a four year College or University and 7 or more years of related experience; or an equivalent combination of education and experience
• 4-5 years of supervisory experience in Revenue Cycle in a fast paced, high volume, managed care environment
• Demonstrated knowledge of Healthcare reimbursement/collections, medical billing, CPT/ICD9/ICD10 coding, financial reporting and management, with a strong knowledge of the collections process
• Radiology Revenue Cycle and Billing experience is preferred
• · Experience in billing system and payor setup / configuration
• Ability to adapt to changes in the work environment and manage competing demands
• Excellent inter-personal, verbal, and written communication skills
• · Advanced computer skills and proficiency in MS Excel and PowerPoint required; intermediate skills in MS Word and Outlook required
• · Demonstrated ability to successfully lead process improvement projects
• · Excellent relationship building skills and aptitude for working collaboratively with cross-functional groups
• · Effectively thinks big picture and also has ability to drill down into the details
• · Strong communications skills; ability to listen attentively and to communicate information clearly and effectively
• · Self-starter with high degree of drive, initiative, and follow through

Radiology Partners is an equal opportunity employer.RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

The salary range for this position is $95,000.00 - $110,000.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Job Type: Full-time

Pay: $95,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote