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Form of workSalary : $35,340.73 - $40,641.84 Annually
Location : Winston-Salem, NC
Job Type: Full Time
Job Number: 07279
Department: Tax Administration
Opening Date: 12/14/2023
Closing Date: 12/26/2023 11:59 PM Eastern
General Statement of Duties
Forsyth County's Tax Administration Department has an opening for a Revenue Collector. This is an excellent opportunity for someone looking to become part of a fast-paced environment working with the citizens of Forsyth County to collect delinquent taxes and other revenues owed to the County. Collection of money owed may include actual garnishment of wages, moneys on deposit or any other funds available to the taxpayer. Collection may also include the actual levy on property of the taxpayer. Tact and courtesy in dealing with the public is essential.
This position will be required at times to go out into the field to work. During the busy season the Revenue Collector will also be required to process payments.
Distinguishing Features
A successful candidate should have the following knowledge, skills and abilities:
Considerable knowledge of state law and departmental policies, rules and procedures for collecting taxes and other revenues.
Working knowledge of tax records and sources of information on businesses and property ownership.
Working knowledge of the location of industries, businesses, and residential areas throughout the County.
Ability to deal with the public with diplomacy, tact and effectiveness.
Ability to keep accurate records and prepare reports.
Ability to work independently and with good decisions-making skills.
Ability to obtain certificate of completion for Property Tax Collections course.
Ability to maintain effective working relationships with other employees.
Minimum Education and Experience
Graduation from high school or GED and at least three years experience in collections work.
Must be bondable and have a valid NC driver's license.
A higher education level may be considered as a substitution for part of the experience requirement.
Bilingual skills in preferred but not required.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to:
Serves notices of overdue taxes and collects money due, schedules payment arrangements, keeps records of collections.
Prepares and mails initial letter requesting payment on delinquent accounts, responds to telephone inquiries concerning these accounts.
Secures and researches personal information on delinquent taxpayers such as current address, telephone numbers, place of employment, bank accounts and other assets; contacts taxpayer and requests payments.
Serves garnishments on wages, moneys on deposit or any other funds available to taxpayer.
Levies upon personal property by seizure; sells and distributes proceeds of sale according to property of lien.
Participates in other areas involved in delinquent collections such as collection of certifications from other counties, collection of returned checks, in-rem tax foreclosures, and other collection activities as needed.
Performs related work as required.
Click to view information.
Click to view information.
These links do not apply to positions that are Part Time, no benefits.
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
02
Please select your highest level of completed education.
03
How many years have you worked collecting past due accounts?
04
Please list the name of the company and describe the job(s) where you gained this experience. If you have no experience, please put N/A.
05
How many years have you worked in a tax office collecting past due taxes?
06
Please list the name of the company and describe the job(s) where you gained this experience. If you have no experience, please put N/A.
07
How would you rate your computer skills?
08
How many years of experience do you have handling money and/or being a cashier?
09
Do you have a valid North Carolina driver's license or can you obtain one within 60 days of employment?
10
Are you bilingual in Spanish and English?
Required Question
Location : Winston-Salem, NC
Job Type: Full Time
Job Number: 07279
Department: Tax Administration
Opening Date: 12/14/2023
Closing Date: 12/26/2023 11:59 PM Eastern
General Statement of Duties
Forsyth County's Tax Administration Department has an opening for a Revenue Collector. This is an excellent opportunity for someone looking to become part of a fast-paced environment working with the citizens of Forsyth County to collect delinquent taxes and other revenues owed to the County. Collection of money owed may include actual garnishment of wages, moneys on deposit or any other funds available to the taxpayer. Collection may also include the actual levy on property of the taxpayer. Tact and courtesy in dealing with the public is essential.
This position will be required at times to go out into the field to work. During the busy season the Revenue Collector will also be required to process payments.
Distinguishing Features
A successful candidate should have the following knowledge, skills and abilities:
Considerable knowledge of state law and departmental policies, rules and procedures for collecting taxes and other revenues.
Working knowledge of tax records and sources of information on businesses and property ownership.
Working knowledge of the location of industries, businesses, and residential areas throughout the County.
Ability to deal with the public with diplomacy, tact and effectiveness.
Ability to keep accurate records and prepare reports.
Ability to work independently and with good decisions-making skills.
Ability to obtain certificate of completion for Property Tax Collections course.
Ability to maintain effective working relationships with other employees.
Minimum Education and Experience
Graduation from high school or GED and at least three years experience in collections work.
Must be bondable and have a valid NC driver's license.
A higher education level may be considered as a substitution for part of the experience requirement.
Bilingual skills in preferred but not required.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to:
Serves notices of overdue taxes and collects money due, schedules payment arrangements, keeps records of collections.
Prepares and mails initial letter requesting payment on delinquent accounts, responds to telephone inquiries concerning these accounts.
Secures and researches personal information on delinquent taxpayers such as current address, telephone numbers, place of employment, bank accounts and other assets; contacts taxpayer and requests payments.
Serves garnishments on wages, moneys on deposit or any other funds available to taxpayer.
Levies upon personal property by seizure; sells and distributes proceeds of sale according to property of lien.
Participates in other areas involved in delinquent collections such as collection of certifications from other counties, collection of returned checks, in-rem tax foreclosures, and other collection activities as needed.
Performs related work as required.
Click to view information.
Click to view information.
These links do not apply to positions that are Part Time, no benefits.
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
- Yes, I accept and agree
- No, I do not agree
02
Please select your highest level of completed education.
- Some high school
- High school diploma or GED
- Some college, trainings, certifications
- Completion of a vocational program
- Associate's degree
- Bachelor's degree
- Master's degree of higher
03
How many years have you worked collecting past due accounts?
- No experience
- Less than 3 years
- 3 years to less than 5 years
- 5 years or more
04
Please list the name of the company and describe the job(s) where you gained this experience. If you have no experience, please put N/A.
05
How many years have you worked in a tax office collecting past due taxes?
- No experience
- Less than 2 years
- 2 years to less than 4 years
- 4 years to less than 6 years
- 6 years or more
06
Please list the name of the company and describe the job(s) where you gained this experience. If you have no experience, please put N/A.
07
How would you rate your computer skills?
- Beginner
- Intermediate
- Advanced
08
How many years of experience do you have handling money and/or being a cashier?
- Less than 2 years
- 2 years to less than 5 years
- 5 years or more
09
Do you have a valid North Carolina driver's license or can you obtain one within 60 days of employment?
- Yes
- No
10
Are you bilingual in Spanish and English?
- Yes
- No
Required Question
