Retail/Pet Sales Associate

Woof Gang Bakery & Grooming Ashley Park in Newnan, GA, is looking for a professional, friendly, and motivated Retail Sales Associate with previous retail experience to join our pack! The ideal candidate will have great compassion for dogs, a strong commitment to customer service, excellent organizational skills, and strong attention to detail.

Responsibilities:

• Minimum of 1 year or retail sales experience.
• Deliver superior customer service to all retail and grooming customers with a “customer comes first” attitude and connecting with the customer while maximizing sales.
• Develop exceptional relationships with current and prospective clients.
• Create and maintain personal clientele info with regular communication and customer follow-up and attend company-related community events.
• Answer phones and schedule grooming appointments.
• Check-in/check-out all grooming customers.
• Complete all retail sales.
• Report and maintain appropriate inventory levels and stock the store.
• Listen and offer customers educated suggestions based on pet needs.
• Respond to customer needs, special requests and complaints.
• Maintain the stamina to stand for long periods of time.
• Maintain a clean and organized workspace and store environment.
• Open and close the store.
• Decorate treat tables and store.
• Keep store clean of doggie accidents, dust & dog hair.
• Follow Woof Gang Bakery operational policies and procedures, including but not limited to safety and security.
• Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures.
• Protect the Woof Gang Bakery brand message and philosophies by maintaining a professional appearance.
• Ability to work weekends and weekdays.
• Maintain a clean and professional appearance.
• Ensure store remains impeccably presentable and clean at all times.
• Additional duties/responsibilities may be assigned.

Qualifications and Skills

• Must love working with dogs!
• Previous retail experience is a must!
• Ability to lift to 45+ pounds.
• Excellent verbal communication skills and understand how to create an exceptional pet parent service experience.
• Extraordinary organizational skills and strong attention to detail.
• Customer-service oriented.
• Must love working with animals.
• Like working with people and like selling.
• A reliable team player with a positive attitude and great work ethic.
• Must maintain a clean and healthy environment for all clients.
• Must have reliable transportation.
• Pet store experience (preferred).

Woof Gang Bakery & Grooming is a leader in the pet franchise industry providing the very best in pet care. Each Woof Gang Bakery & Grooming location is a neighborhood store, offering gourmet dog treats, healthy pet foods, pet supplies, accessories, and pet grooming. Recipient of 2016 Global Pet Expo Retailer Excellence Award, Multi-Service Excellence and the 2016 Pet Products News Retailer of the Year Franchise Award!

Job Type: Part-time

Pay: $10.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Experience level:

• 1 year

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you love dogs?

Experience:

• Retail Sales: 1 year (Required)

Work Location: In person