Retail Store Operations Assistant

SUMMARY

This position is responsible in assisting the Store Manager to ensure the successful operation of the store.  Key objectives would include but are not limited to:  sales, service, inventory, maintenance, safety, and daily store operations, and other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Assist Management with promoting the value of the company by maintaining a favorable image within the community
• Maintain a positive attitude that promotes teamwork and customer service within the store.
• Promote, sell, service, and load all products that are marketed through the store.
• Maintain a general knowledge of products sold and be able to demonstrate this knowledge to       customers.
• Use point of sale system to record all sales in an accurate and timely manner.
• Greet all customers and answer the phone in a prompt, profession and enthusiastic manner.
• Handle all customer complaints promptly and professionally to achieve a mutual solution.
• Make product recommendations that are in line with product specifications directed by the manufacturer.
• Attend training sessions and complete all monthly/annual training as directed.
• Assist in the overseeing merchandise inventory, ordering, stocking, pricing, advertising and sales.
• Effectively communicates by verbal and written means with customers, employees and management.
• Assist in monthly and annual inventory counting as directed.
• Ensure proper stocking levels of all inventory accounting for seasonal fluctuations and special orders.
• Assist in keeping all equipment and assets in good mechanical condition and cleaned as needed.
• Assist in daily housekeeping of areas inside and outside of the store.
• Have working knowledge of company policies and procedures including but not limited to:  credit, safety, food safety and VFD policies, while understanding and complying with all local, state and federal regulations.
• Regular and sustained attendance.
• Other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Have a good working knowledge of the agricultural industry
• Ability to communicate effectively with employees, customers and management
• Have good written and verbal communication skills and an ability to  read people, trouble shoot problems and help teams collaborate effectively.
• Ability to effectively articulate needs, convey information and provide status updates to management as necessary.
• Ability to direct employees and bring people together around common goals.
• Sold time management skills are critical.  Must be able to effectively budget time for yourself as well as employees and pick up slack when needed.
• Ability to juggle multiple competing priorities and ensure that the most critical tasks are always addressed.
• Strong problem-solving skills.  This requires a clear head, calm demeanor and ability to focus to resolve issues while maintaining the integrity of the organization.

EDUCATION and/or EXPERIENCE

A Bachelor’s degree in Agricultural, Ag Business, Ag Economics, or other Ag/Business related field from a four year university is desirable. Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience is required. 

Willing to seek out and attend additional continuing education, seminars, classes or other job related education requirements or opportunities.

CERTIFICATES, LICENSES, REGISTRATIONS

Current and valid Driver’s License  required

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