Retail Store Associates - Ups Store

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has two years of previous retail sales experience, computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications:

• High school diploma or GED required
• Two years of retail/customer service experience
• Good communication and people skills
• Computer skills, including Microsoft Office
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40 - 70 pounds
• Full-Time: Monday thru Friday 8:15am - 2:00pm, and Saturdays 9:45am - 3:30pm
• Willing to become a Missouri notary public if the opportunity is offered

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person