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Form of workOverview:
About Bonobos
We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before.
The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.
To view and apply to jobs available at Bonobos, please visit our website: http://www.bonobos.com/jobs
About EXPR
EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.
The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.
Responsibilities:Bonobos is seeking a Lead Guide in our Greenwich Guideshop.
A Guide is what we call a customer-obsessed, fit-focused, incentive-driven, sales powerhouse. Bonobos offers a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our Guideshop locations. Guides bring their knowledge to the forefront and complete the package deal with their love for style, passion for quality, and insistence on top-tier service. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail; what we're building you haven't seen before.
Key Responsibilities
- Deliver an exceptional customer experience and maximize personal sales results
- Coach Guides during scheduled shifts to provide an exceptional customer experience
- Execute closing and opening Guideshop duties as ssigned
- Act as the leader in charge when the Guideshop Manager is not available
- Support the Guideshop’s expense budget, payroll control and procedural compliance
Required Experience & Qualifications
- Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience.
- Consistently achieve personal and overall store sales goals.
- Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.
- Knowledge of men’s fashion, fabrics, styles and fit.
Preferred Qualifications (Skills and Abilities)
- Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit.
- Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued.
- Lead by example and are enthusiastic about coaching and mentoring a team.
- Create and ensure a cohesive work environment that inspires engagement.
- Self-motivated and confident in your ability to network and generate leads.
- Strong time management and organizational skills.
Benefits and Compensation
EXPR offers a range of benefits to help protect full-time associates health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
- And more
Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide.
Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
Salary Range: $20 - $28
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
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Closing:As an equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized to work in the United States.
Notification to Agencies: Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.
