Retail Sales Associate

Job Purpose

This is a commission - base pay position, responsible for selling as an outside field representative at our retail partners and other outside sales programs. The candidate will provide a high level of quality service, excel in needs assessment and consultative selling, and have a thorough understanding of the products and services offered by Hawaiian Telcom. The sales rep must be a self-motivator, able to work with minimal supervision and be able to effectively educate customers about Hawaiian Telcom's products and services.

Essential Functions

• Assess the customer's needs and provide optimal communication solutions and applications from our product and service line that meets their needs.
• Take ownership of thoroughly understanding the features and benefits of all services and products offered, including bundles and new products and services offered.
• Take ownership for knowing about and understanding our promotional offers and geography of areas of concentration.
• Take ownership for understanding the systems that support and qualify customers for our products and services.
• Attain sales, service, and productivity metrics Provide consistent documented customer sales and follow up Successfully demonstrate a superior application of all training provided

Education

Four years of High School or equivalent

Relevant Work Experience

1 to 3 years in a related field

Special Knowledge, Skills and Abilities

Superior Listening skills Intelligent, able to absorb and demonstrate a thorough understanding of a broad range of products, services, procedures, and systems Superior consultative selling skills, needs assessment skills, problem-solving skills, and integrative thinking.

Salary Range - $35,000-$49,000

We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com email addresses. We are encouraging applicants to apply through our website at Hawaiian Telcom Careers for added security.

Job Type: Full-time

Pay: $35,000.00 - $49,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Aiea, HI 96701: Relocate before starting work (Required)

Work Location: In person