Retail Sales Associate / Pawnbroker In Training

Retail Sales Associate/ Pawnbroker in training,

Position Summary:
We are seeking entry-level Sales Associates. This position is an entry-level sales position in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail side of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers, assists with customer inquiries and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, to include tools, electronics, firearms (in FFL locations) and much more.

store is open: 10AM - 6PM Monday thru Friday and 10AM-5PM SAT - CLOSED on Sunday!

Starting base pay is $17 per hour, PLUS potential to earn unlimited commission of 2-6% of the gross profit of Sales. Unlimited Bonus opportunity .

Benefits Package

• VACATION: Employees are granted one-week of paid vacation after completing six-months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one-year of active employment and 2 weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first anniversary and granted 16 hours each anniversary thereafter (years 2-10) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
• Employee discounts are available to all employees on first day of active employment
• Our Earned Wage Access program is available to all employees on second day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to five times in a monthly cycle.

Responsibilities of a Pawnbroker / Retail Sales Associate are:
(This is a representative list of the general duties the Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop a rapport to better help provide and recommend appropriate financial solutions
• Performs non-management open/close procedures
• Keeps sales floor clean, stocked and maintains display of merchandise
• Performs sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements
• Handles all cash and negotiable items in accordance with established policies, procedures, practices and regulatory requirements
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of the pawn and buy transactions
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools
• Partners with all employees to create a positive and memorable customer experience
• Successfully completes assigned training
• Other related duties, as assigned

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum 18 years of age
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team oriented
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently
• Cash handling experience preferred
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point of Sales (POS) system and common office machines

Bilingual applicants are encouraged to apply!

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Job Types: Full-time, Part-time

Pay: $19.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person