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Form of workJob Description
Boll and Branch is looking for a Part-Time Brand Ambassador (Sales Associate)to join our growing retail team.
The Part-Time Brand Ambassador is responsible for generating sales through conversion of existing traffic and through fostering repeat business through clienteling. A successful Part-Time Brand Ambassador will have exceptional verbal communication, time management, and problem solving skills. They will ensure that the highest visual presentation and housekeeping standards are maintained. The Part-Time Brand Ambassador will operate in accordance with the company's operational guidelines while also adhering to all loss prevention procedures.
We offer a competitive wage and are not commission based, but we do offer an opportunity to earn a monthly-based bonus on store performance. This position is located at Highland Village in Houston, TX.
Specific Responsibilities:
- Achieve and exceed individual sales goals.
- Be an expert in all Boll & Branch products.
- Focus on the customer experience, develop customer loyalty, and cultivate repeat business.
- Maintain store presentation to ensure the selling environment is customer ready at all times.
- Perform daily paperwork reconciliation and other operational tasks.
- Protect store assets and inventory.
- Be an ambassador for all company values and operate with integrity at all times.
- Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
- Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program.
- Assist with designing a client's space through sleeping habits and style preferences.
- Perform in-home installations for our clients while making additional recommendations to drive store sales.
- Any and all other functions, duties, and projects as assigned.
Requirements:
- Minimum one year in a Retail Sales role (or comparable industry).
- Knowledge of basic retail math and cash management techniques.
- Effective verbal and written communication skills
- A positive, outgoing, and high energy personality.
- Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc).
- Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
- Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/stepstool.
- Bilingual and able to read, write and speak Spanish is a plus.
The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.
About Boll & Branch:
At Boll & Branch, we don't make bedding like everyone else. We make it better.
In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:
- Cultivators of the Highest Quality Threads
- Pioneers in 100% Organic Cotton
- Free from Toxins at Every Step
- 100% Traceable from Farm to Finish
- Committed to Fair and Ethical Treatment for All
Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have six retail stores around the country as well as a partnership with Nordstrom in 20+ locations.
Boll & Branch LLC is an equal opportunity employer.
