Retail Sales Associate (In-Store Sales And Customer Service)

Join AAA's Trusted Team as a Retail Sales Associate!

Why AAA?

• Established & Trusted Brand: Join a company with over a century of dedication to serving our members' needs.
• Work-Life Balance: Enjoy a 37.5-hour work week with no Sundays, allowing you to maintain a healthy work-life balance.
• Competitive Compensation: Competitive salary starting at $18.00 hourly, based on experience and location, plus a monthly incentive plan tied to your individual performance.
• Generous Benefits Package: Access comprehensive medical, dental, vision, and prescription coverage, along with over three weeks of paid time off accrued during your first year.
• Exclusive AAA Membership: Receive a complimentary AAA Premier level membership, providing you with valuable benefits and discounts.
• Convenient Hours: Work within convenient store hours from Monday to Friday, 8 AM to 6 PM, and Saturday, 8 AM to 3 PM.
• Additional Perks: 8 paid holidays, paid time off for volunteering, tuition reimbursement, and a 401(k) plan with company match up to 7%.

What You'll Do:

As a Retail Sales Associate, you'll play a vital role in delivering exceptional service and promoting AAA products and services. Responsibilities include:

• Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Minimum Qualifications:

• High school diploma/GED
• Minimum of two (2) years of sales/Customer Service experience
• Effective communication skills, both written and oral
• Proficiency in computer skills, with the ability to multitask across various websites and programs
• Geography knowledge and map reading skills are a plus

Join Our Team:

If you're passionate about providing exceptional service, driving sales, and making a positive impact, AAA is the perfect place for you. Apply now and embark on a rewarding career journey with AAA!

AAA Club Alliance (ACA) is an equal opportunity employer.

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and Customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Falls Church, VA 22044: Relocate before starting work (Required)

Work Location: In person